BuzzBoard

FEBRUARY 15, 2024

Research indicates that a single negative review can repel approximately 22% of customers, causing substantial losses to a small business. This statistic emphasizes the significance of managing customer reviews, especially for small enterprises that heavily depend on local and repeat customers for their income.

Small Business 52

Small Business Small Business Google Lead Rank 52

Zoominfo

SEPTEMBER 24, 2019

When a customer gives you their money, they need to trust that your product or service will deliver on the promises made during the sales process. In fact, research shows there’s a 60% chance a customer will make multiple purchases from the same company ( source ). Customer service follow up.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

When a customer gives you their money, they need to trust that your product or service will deliver on the promises made during the sales process. In fact, research shows that around 65% of a company’s business comes from repeat customers ( source ). Every buyer-seller relationship is built on a foundation of trust.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100

SocialSellinator

AUGUST 28, 2023

Here are some key points about the company and its services: Founded in 2012 and headquartered in San Francisco, with additional offices across the US. Jives Media is an agency that works with brands of both small and large businesses across industries like consulting, healthcare, retail, construction, education, etc.

Paid Content 93

Paid Content Social Media Marketing Lead Rank 93

SugarCRM

SEPTEMBER 5, 2019

Because it works on numbers, it gives you a clear picture of how many of your customers are detractors, passives or promoters. Numbers from Temkin research says that promoters are 4.2 It’s time to improve customer service. Professional Services: 58. Financial Services: 46. Construction & Engineering: 45.

Survey 30

Survey SugarCRM Telecommunications How To 30

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Anne is a principal analyst in the Sales Operations Research Service at Forrester. Doubt is a part of life.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

The ROI Guy

APRIL 25, 2006

But, is SOA just another vendor initiative to sell more hardware, software and services, or truly an industry changing construct? This leads to less issues with deployed applications, reducing the triage costs on reported issues, and leading to improved customer service levels and satisfaction.

Lead Rank 40

Lead Rank Lead Scoring Banking Benefit 40