Remove Construction Remove Customer Service Remove Loyalty Remove Training
article thumbnail

Customer Loyalty So You Have It?

Increase Sales

With the click of a mouse thanks to the dramatic impact of ever changing technology, your satisfied customer can leave and become easily satisfied by your competitor. Continue the same practices, policies, and procedures through archaic customer service training? Customer loyalty is truly about your bottom line.

Loyalty 78
article thumbnail

The Plastic Customer Service Phenomenon

Increase Sales

Walk into most financial institutions to departments stores to telecommunications businesses and you will have that now all too common “plastic customer service” experience. Do you feel special and of value when you hear these lame attempts to demonstrate caring customer service? “Hello and how are you?”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What are Virtual Assistants?

Pipeliner

They offer a comprehensive solution that encompasses the recruitment, training, and continuous support of virtual assistants. Moreover, this transition often results in enhanced productivity, as virtual assistants are specifically trained and equipped to handle their assigned tasks efficiently and effectively.

article thumbnail

The Interplay Between Employee Satisfaction and Business Success

Pipeliner

It’s a dual pathway where contented employees lead to enhanced productivity, better customer service, and, consequently, elevated business performance. Furthermore, high levels of employee contentment minimize turnover rates, reducing the costs and disruptions associated with recruiting and training new staff.

article thumbnail

Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

Customer interactions and relationships grow with the level of service you provide. Services drive more frequent customer interactions in ways that improve their lives. That tends to lead to higher customer retention and loyalty so you get a higher share of wallet.

article thumbnail

The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Every company wants to deliver a great customer experience, but not every company has identified or implemented the customer experience strategies that enable them to follow through. What customer service best practices should your customer experience strategies include?

article thumbnail

The 39 Best Franchise Opportunities of 2018

Hubspot Sales

Its stores are turnkey and you can get started within three to six months, including application, testing, and training. It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index. It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index.