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Customer Loyalty So You Have It?

Increase Sales

With the click of a mouse thanks to the dramatic impact of ever changing technology, your satisfied customer can leave and become easily satisfied by your competitor. Continue the same practices, policies, and procedures through archaic customer service training? Customer loyalty is truly about your bottom line.

Loyalty 78
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Insurance Requirements for an SBA Loan

Pipeliner

For example, if your construction equipment is stolen on a job site, it will still be covered. The right insurance policy differentiates between getting the necessary settlement to remain operational and paying out-of-pocket and risking your solubility. It’s similar to homeowners insurance, except it applies to business property.

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10 Sales training techniques every manager should know

PandaDoc

Not only will your team come up with fresh new insights, but they’ll learn to collaborate and offer constructive criticism. Consider integrating your sales team with other departments to help train in areas like customer service, and get more insights into product development.

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Collaboration for Mid-Market Sales Growth

Score More Sales

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Be open to criticism and ask for it to be constructive. Do you have an open door policy? You really don’t have to imagine – because it is a reality for most entrepreneurs growing companies.

Marketing 217
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How to Craft a Successful Sales Environment

Hubspot Sales

While you can’t physically organize your remote sales team , you can encourage communication and transparency through weekly stand-up meetings, routine one-on-ones, and an open door policy over tools like Slack or email. Do your reps feel comfortable approaching you with constructive feedback? B2C Sales Environment.

B2C 104
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Hits and Misses from Road

Engage Selling

Traveling is great way to observe the best and the worst in sales and customer service. Hits: Air Canada Super Elite Concierge Service. Fun “feels like home” atmosphere and great service. Misses: Hilton Niagara serving powdered eggs to their guests on room service orders. Taxis in Toronto.

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Forms Follow Function

Engage Selling

Mayor Muriel Bowser, the seven-hour hackathon was the brainchild of The Lab @ DC, an evidence-based policy group launched by the D.C. It grew out of a Bowser initiative to improve customer service across D.C. We definitely knew we wanted this to be a constructive meeting. In — where else — Washington, D.C. Hosted by D.C.