article thumbnail

“Why I’m So Interested In Selling,” John Nardella

Partners in Excellence

John is viciously focused–he deeply understands the customer and their drivers. He will always do the right thing for the customer. At the same time, he considers his quota as something he passes on the way to achieving his personal goals.

SAP 73
article thumbnail

The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Every company wants to deliver a great customer experience, but not every company has identified or implemented the customer experience strategies that enable them to follow through. What customer service best practices should your customer experience strategies include?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

A study by LinkedIn Sales Solutions revealed that salespeople who excel at social selling are creating more opportunities – they’re 51% more likely to hit quota than those who lag behind. Construct a rapport predicated on reciprocal esteem and comprehension. People help those they like, so make ’em like you.

article thumbnail

How to Lead a Sales Team: 14 Key Tips to Help New Managers Thrive

Hubspot Sales

Make sure you have a clearly defined commission structure in place — and familiarize your team with what they can expect to see if they meet or exceed quota. Recognizing individual achievements, leaderboards, and competitive initiatives like spiffs can help set an air of friendly, constructive competition.

article thumbnail

How to Craft a Successful Sales Environment

Hubspot Sales

Do your reps feel comfortable approaching you with constructive feedback? For this reason, many B2B sales teams engage in consultative selling , where they build long-term, mutually beneficial sales relationships with customers. Another important aspect of a remote sales environment is the feedback process. B2C Sales Environment.

B2C 104
article thumbnail

Burnout Part 2 – Recognizing Burnout in Your Employees

LevelEleven

You put extra effort into motivating your team, holding weekly meetings to push them to hit quotas. What to look for: Unable to tolerate or listen to constructive criticism Short or limited patience for tackling challenging tasks Getting stuck on minute details. You expect to rely on your top performers to finish out the year strong.

article thumbnail

Why Business Acumen is Key to Sales Success (And How to Get It)

Hubspot Sales

If you often receive the objection, “ You’ve said your customer service team responds to client issues within three days, but we’re really looking for a company offering same-day issue resolution ,” find out what your customer service team is already doing to address this objection, and bring your own ideas and strategies to the conversation.