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Key CRM functions and functionalities for effective sales management

Apptivo

Customer data such as purchase history, preferences, and ongoing service agreements can be saved by the company. With this knowledge, the sales team may provide proactive customer service and find chances for upselling or cross-selling, resulting in increased income.

CRM 52
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Whale Hunting Part I - The Rate of Decay

Tony Hughes

When a customer gets excited about the possibility of change, you've touched a nerve or uncovered pain; emotion flares up and just like a whale tail breaches the water line of the status quo. Don't answer your email, construct an RFP response, work the web leads or build that 55 slide presentation with your NASCAR slide.