SugarCRM

JANUARY 25, 2024

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

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SugarCRM

MARCH 10, 2021

All of this is providing a backdrop as to why the world is turning to artificial intelligence and why SugarCRM is building AI into our platform as a fundamental capability for all of our customers. . The post Human Brains and AI appeared first on SugarCRM. Artificial Intelligence is Fundamental for CRM . A nd it’s here.

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SugarCRM

MARCH 30, 2021

At SugarCRM, small, medium-sized, and large businesses can benefit from products designed to help marketing, sales, and customer service teams get to the heart of their customers’ needs, and the newest initiative SugarCRM is introducing is HD-CX. Predicting customers who were likely to churn. What Is HD-CX?

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SugarCRM

AUGUST 31, 2020

The constructive use of time can be that crucial edge making your organization stand out from competitors. Fortunately, today’s businesses have a new ally in the quest to maximize their productivity: SugarCRM. These benefits mean concrete dividends for SugarCRM users from a wide range of industries.

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SugarCRM

JULY 3, 2018

As this technology continues to grow in stature, more and more devices will become data points feeding AI, which has a huge impact on the customer’s experience and the foundation upon which CRM is based. It’s therefore unsurprising that consumer-facing businesses have started introducing AI into their customer service offerings.

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SugarCRM

SEPTEMBER 5, 2019

But one of the major mistakes most businesses make is that they do not pay much attention to the customer feedback implementation process. With the help of right SugarCRM Survey Modules , you can implement a proper automated feedback process. It’s time to improve customer service. Professional Services: 58.

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