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The Plastic Customer Service Phenomenon

Increase Sales

Walk into most financial institutions to departments stores to telecommunications businesses and you will have that now all too common “plastic customer service” experience. Do you feel special and of value when you hear these lame attempts to demonstrate caring customer service? Share on Facebook.

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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

You increase the size of the order and the customer appreciates that you gave them customized service and convenience. Telecommunication Companies : Telecommunication equipment often involves complex wiring systems. That way the distributor can help manage the inventory of construction materials right on site.

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How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction.

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How to Make the Most Out of NPS Survey Results

SugarCRM

It’s time to improve customer service. Professional Services: 58. Financial Services: 46. Construction & Engineering: 45. Construction & Engineering: 45. Consumer Services: 42. IT Services: 33. Telecommunications: 24. Retail: 54. Hospitality, Travel, Restaurants: 53. Banking: 37.

Survey 30
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How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction. Financial Services: 46. IT Services: 33.

Promotion 150