SugarCRM

JANUARY 25, 2024

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

Hubspot Sales

NOVEMBER 29, 2021

Evaluate your marketing strategies and service infrastructure to see if you can improve how you attract and retain customers. Increasing prices means boosting revenue on every sale you make — so if you can strategically and successfully raise prices without alienating too many customers, you can boost your profit margin automatically.

Margin 103

Margin Chemicals Real Estate Strategy 103

Apptivo

AUGUST 24, 2023

Mobile Customer Relationship Management refers to the use of mobile devices, such as smartphones and tablets, to access and manage customer relationship management processes and data. Remote file organization & sharing Sales, marketing and customer support teams are quickly producing a slew of documentation.

Enterprise 52

Enterprise Enterprise Benefit CRM 52

Jonathan Farrington

APRIL 26, 2012

When so much time and money is spent on training people about the need for constructive relations with customers, why is it often so bad? Which gets us back to relations with customers. There are various terms used such as Customer Relations; Customer Care; Customer Service; Customer Support – and a few more besides.

Customer Service 32

Customer Service Customer Scale Relationals 32

Vengreso

JULY 5, 2023

This shift from traditional methods towards more modern approaches has revolutionized how we engage with potential customers and generate leads. It’s all about connecting with customers online. The process usually involves an existing customer sending a referral link or code to someone else.

Referrals 89

Referrals Maximizer Ideal Customer Profile Social Media 89

Smooth Sale

JANUARY 6, 2023

Improve Your Customer Review Score. Reviews carry a lot of weight and are incredibly influential when a customer chooses one business over another. Positive ratings and high scores push customers towards companies, while negative comments can put prospective clients off. One Step Ahead of Your Competitors. Image source: [link].

Outsourcing Services 78

Outsourcing Services Lead Rank Lead Scoring Hiring 78

Hubspot Sales

OCTOBER 25, 2018

It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index. And they support their franchisees with training and assistance with site selection, construction, operations, management, and marketing. This drive-in chain prides itself in operational excellence and its customer service.

Opportunity 143

Opportunity Real Estate Sports Loyalty 143

Smooth Sale

SEPTEMBER 20, 2019

But the cheaper construction materials used entailed an unfortunate mishap. The construction company had to pull resources together to fix the patio that fell. Given the goal is not to be continually repairing issues, by making the topic a team event, you will increase loyalty. The balcony was located on the sixth floor.

Construction 74

Construction Hiring Lead Rank Lead Scoring 74

Smooth Sale

APRIL 15, 2024

By developing a comprehensive business plan, you clearly understand your business’s potential and increase your chances of securing funding and attracting customers. Develop a content strategy that engages your followers, promotes your products and services, and builds brand loyalty.

Small Business 120

Small Business Small Business Advertising Advertising 120

SMEI

NOVEMBER 2, 2021

When marketers talk about customer touchpoints, they refer to the times when your brand, product, or service interacts with the customer throughout their journey with you. From the first time they connect and engage with you throughout the purchasing process to the delivery, use and satisfaction with your product and service.

Customer 62

Customer Social Media Fashion Top of Funnel 62

Salesmate

MARCH 27, 2020

A 360-degree customer view is an idea where companies devise steps and strategies for decoding the customers’ psyche. This is done by aggregating data from various customer touchpoints that a customer may use to contact a company. Other forms that allow businesses to get in touch with their customers are.

Benefit 123

Benefit Ideal Customer Profile Customer Social Media 123

BuzzBoard

FEBRUARY 15, 2024

The Impact of Negative Customer Reviews on Small Business As sales professionals in digital marketing agencies, comprehending the adverse impact of negative customer reviews on small businesses is crucial. Negative reviews can have enduring implications beyond immediate customer loss.

Small Business 52

Small Business Small Business Google Lead Rank 52

Zoominfo

SEPTEMBER 19, 2018

Successful B2B businesses all have something in common– a segment of loyal customers who regularly purchase and recommend their products and services. Consider these statistics: A 5% increase in customer retention can increase profits between 25% and 95% ( source ). But, building up customer loyalty isn’t easy.

Promotion 100

Promotion Scale Loyalty Referrals 100

Zoominfo

SEPTEMBER 24, 2019

When a customer gives you their money, they need to trust that your product or service will deliver on the promises made during the sales process. In fact, research shows there’s a 60% chance a customer will make multiple purchases from the same company ( source ). Why do customers lose trust? Let’s get into it!

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

When a customer gives you their money, they need to trust that your product or service will deliver on the promises made during the sales process. In fact, research shows that around 65% of a company’s business comes from repeat customers ( source ). But, losing a customer’s trust shouldn’t be viewed as the end of the road.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100

Hubspot Sales

JUNE 22, 2022

Individual customers, employees, legal partners, other corporations, and a variety of other parties all sway how an organization plans and executes its overall business strategy. Customer Relationships. Without satisfied customers, you can't generate sustainable revenue, and you sell yourself short by losing out on referrals.

How To 100

How To Conference Distribution Referrals 100

SocialSellinator

AUGUST 28, 2023

Here are some key points about the company and its services: Founded in 2012 and headquartered in San Francisco, with additional offices across the US. Jives Media is an agency that works with brands of both small and large businesses across industries like consulting, healthcare, retail, construction, education, etc.

Paid Content 89

Paid Content Social Media Marketing Lead Rank 89

SugarCRM

SEPTEMBER 5, 2019

Customer feedback. But one of the major mistakes most businesses make is that they do not pay much attention to the customer feedback implementation process. Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. If your score is below 0, the majority of your customers are your critics.

Survey 30

Survey SugarCRM How To Promotion 30

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. I realized, though, that if I couldn’t be who I am and do what I KNEW was right by my customer, I had to go.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Zoominfo

SEPTEMBER 19, 2018

Successful B2B businesses all have something in common– a segment of loyal customers who regularly purchase and recommend their products and services. Consider these statistics: A 5% increase in customer retention can increase profits between 25% and 95% ( source ). Let’s get into it! What is Net Promoter Score?

Promotion 150

Promotion Scale Referrals How To 150

The ROI Guy

APRIL 25, 2006

But, is SOA just another vendor initiative to sell more hardware, software and services, or truly an industry changing construct? And in the end, many organizations realize that much of the dedicated capital investment in hardware and purchased software has been under-utilized, highly customized and inflexible to change.

Lead Rank 40

Lead Rank Lead Scoring Banking Benefit 40