The What, How, and Why of Effective B2B Inside Sales

Hubspot Sales

Digital transformation and a shifting sales landscape are driving both general interest in and a pronounced need for salespeople that might not physically interface with prospects. As time has gone on, many B2B companies have begun to incorporate that brand of sales — known as B2B inside sales — into their overall sales infrastructure. B2B Inside Sales. B2B inside sales reps generally operate remotely. Inside Sales

5 Sales Enablement Best Practices for Inside Sales Teams

Hubspot Sales

For many leaders, when we hear the term remote sales management, our blood pressure starts to rise. Sales teams are hard enough to manage already, let alone remotely.". Top-tier firms around the world are quickly adopting sales enablement best practices to ensure that performance standards are not only maintained but improve beyond when training was limited to the classroom. Sales Enablement Strategies for Inside Sales Teams. Sales Enablement

The Importance of Giving Feedback in Inside Sales

Score More Sales

At a recent round-table with inside sales leaders, our topic was about effectively leading Gen Y / Millennials. We all agreed that generally speaking this group of employees match up to the tasks of what solid, successful inside sales professionals do – with one caveat. It’s not unusual for a 22 or 23 year old to tell their sales leader, “OK, I did this job for a year. Don’t overwhelm your sales leader.

Inside Sales Power Tip 141 – Get a Second Opinion

Score More Sales

In talking with a wide number of sales pros in the last week it hit me that our profession keeps us somewhat isolated. This is what we professional sales coaches do, however, you should be able to find a business professional who you can bounce what you say every day off of just to get THEIR idea. Here are the key points: Find someone whose opinion you trust – not just a “yes man” or “yes woman” You need constructive suggestions.

Tips from the Sales Trenches: Is Inside Sales Demeaning?

Score More Sales

We have a very high respect for the Sales Force Effectiveness Blog over at Sales Benchmark Index. They regularly have great and highly valuable content, covering key topics and issues on the minds of sales leaders and C-level leaders around sales and leadership. I noticed this tip from a post of theirs called 51 Tips for Sales Leaders – a fabulous list, by the way, so be sure to read it and come back. Stop calling inside sales inside sales.

4 tips to grow and develop your inside sales team

Velocify

We’ve blogged recently about the importance of leveraging the skills of your inside sales team and playing to each reps strengths like a good coach. Performance-based and/or skill-based routing taps right into this trend, and done right, can help sales leaders fully leverage and develop the strengths of their team, improve customer experience and ultimately drive higher conversion rates. It’s also important for sales managers to work with each individual sales rep.

12 inside sales skills you need to master to be a top-performing rep

Close.io

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role. Want to master today's most important sales skills? GET FREE ACCESS TO THE SALES LIBRARY NOW. Closing the sale.

12 inside sales skills you need to master to be a top-performing rep

Close.io

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role. Want to master today's most important sales skills? GET FREE ACCESS TO THE SALES LIBRARY NOW. Closing the sale.

How to Understand and Thrive in Digital Sales

Hubspot Sales

The landscape of sales has shifted radically over the past decade or so. A thorough understanding of digital sales has turned from a "nice to have" to a "need to have," and having a handle on the concept and its strategies is only getting more important. Inside Sales

Building An Integrated Sales & Marketing Engine w/ Phillip Anderson @BCG

InsideSales.com

Constructing an integrated sales and marketing system may be quite challenging. In this episode of Sales Secrets, Phillip Anderson from Boston Consulting Group will be sharing his secrets to aligning sales and marketing. RELATED: Marketing And Sales: Why They Need Each Other In this article: What Is Integrated Sales and […]. The post Building An Integrated Sales & Marketing Engine w/ Phillip Anderson @BCG appeared first on The Sales Insider.

How to Network Remotely in Sales

Hubspot Sales

Sales is people-oriented. You'll be able to find several like-minded, curious sales and industry professionals interested in your perspective. It might be hard for some people to take professional advice about medical device sales on Twitter from someone without a profile picture and the handle @partyboyy2003. Networking is, at its core, about starting a constructive two-way discourse. Inside Sales

How to Build an Online Presence as a Sales Industry Influencer, According to Notable Sales Experts

Hubspot Sales

Now go ahead and put your salesperson hat back on so we can talk about what it means to be a sales industry influencer. Though you won’t see them sharing Instagrammable content promoting specific products and services, online sales influencers provide valuable thought leadership and insights from their expertise to motivate and inspire others in their field. Wonder what it takes to become a sales industry influencer? What area of sales do you specialize in?

9 Ground Rules to Create a High Performing Team

InsideSales.com

Cohesive teams with good chemistry and constructive communication do not just come together organically — it is the team leader’s job to set them up for success. RELATED: 7 Ways to Increase Visibility for a Sales Organization. Are You a Leader or Manager of Your Sales Team?

Inside Sales Managers: 4 Ways to Motivate Your Team

Green Lead's B2B

The Sales Manager is always looking for better performance from a team, and in order to get that, you've got to give a little. Here are four things you, as a Sales Manager, need to give your team if you want to get more production out of them: 1. That's what having impossible sales goals are like. Putting goals that make our reps stretch, not snap, is one way Sales Manager can motivate their teams. This is an area that many sales managers can improve upon.

Coaching Culture: Why You Need One & How to Build It (Part 1)

ExecVision

All sales leaders know they should be coaching their reps, but when your day consists of running from meeting to meeting and call to call it’s easy to put coaching on the backburner. When coaching isn’t built into your sales culture, rep performance can stagnate leading to unhappy reps and little growth. A coaching culture creates an environment where everyone from the sales floor to the executive suite embraces and participates in the coaching process.

7 Ways to Improve Weekly Sales Meetings

DialSource

We at Dialsource know there’s no way to get rid of mandatory sales meetings, but there are ways to make them a better use of time. That’s why setting an agenda is essential to an effective sales meeting. Do the “success story” narratives in our sales decks match up? Inside Sale

Choosing the Right Sales Motion for Your Business (28 Real-World Examples)

Sales Hacker

The best sales teams don’t just sell — they keep customers happy and drive serious upsell, cross-sell, and expansion revenue. They do this by first identifying and focusing on the sales motions that are best for their product, team, and customer. Inside sales. Field Sales.

There are ONLY 4 Levers Sales Can Pull to Grow Revenue

A Sales Guy

It happens to all sales organizations at one time or another. This post is gonna lay the four areas CSO’s/Heads of Sales should be looking if their revenue is on the slide. When sales are down there are only 4 levers leadership can pull to improve sales.

5 Ways to Improve Sales Efficiency

Hubspot Sales

It's true across the board, and sales is no exception. That's why sales efficiency is one of the most important metrics for businesses to understand, track, and ultimately improve. Sales efficiency is, in large part, a measure of the speed of your sales operations. It shows how quickly your reps are converting prospects into leads or making hard sales while still generating high returns on your investments. Why Sales Efficiency Matters.

Q3 B2B Tactical Sales Resources

Score More Sales

Here are some resources for sales professionals who are on the front lines, generating conversations, listening to prospects and customers online, and engaging with them by email, phone, video, and in person. This post was a combined effort from the whole team at Score More Sales after a team meeting where we shared resource ideas. You’ll gain confidence speaking, learn how to better offer constructive suggestions, and improve leadership skills. Sales Ideas & Skills

Collaboration for Mid-Market Sales Growth

Score More Sales

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. If you have an open environment where ideas can be shared your company has a good chance of using collaboration for sales growth. Be open to criticism and ask for it to be constructive. In sales and business building – execution is where it is at. How can this impact sales? Imagine being around the same people and ideas every day.

James Picks Brains: Empathetic Leadership With James Bawden

John Barrows

James Bawden is one of the hot talents in the sales development world right now. He’s got a killer podcast, a great personal brand and has an interesting story of how he found his true passion in an inside sales job, after working in retail sales. General Sales

4 Pieces of Advice From Modern Sales Leaders

LevelEleven

You have been promoted to sales manager. Going from a top performing sales person to a manager seems like it will be an easy transition, right? The traits that make all-star salespeople usually don’t directly translate to the skills needed to be an effective sales manager.

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Chorus.ai Provides Huge Assist to Sacramento Kings’ Sales Organization

Chorus.ai

In 2016, the NBA’s Sacramento Kings completed construction and moved to Golden 1 Center, a state-of-the-art indoor arena complex in an emerging lifestyle, entertainment, and retail neighborhood in Sacramento, known locally as DOCO, or Downtown Commons. It’s hardly surprising then that the Kings sales organization is big on technology tools. The adoption was led by Inside Sales Manager, Matthew Johnson, who has been with the Kings organization for nine years.

The 15 Most Inspiring Sales Stories We Heard This Year

Sales Hacker

At the beginning of March, we announced the winners of the 2nd annual Sales Hacker Top 50 Awards, presented by Bravado. We searched through all of the reasons for nominations we received and picked out the stories about people in sales who do the hard work of elevating the sales profession. Each of these people gives without expectation of any returned favors – to their colleagues, their employees, and to the sales community in general.

There are ONLY 4 Levers Sales Can Pull to Grow Revenue

A Sales Guy

It happens to all sales organizations at one time or another. This post is gonna lay the four areas CSO’s/Heads of Sales should be looking if their revenue is on the slide. When sales are down there are only 4 levers leadership can pull to improve sales. When sales are down organization have tendency to run around throwing s**t against the wall hoping something sticks. When sales are falling, take a look at your sales strategy.

Working to automate your social selling emails

Sales 2.0

Sales people have had automation for a long time but the traditional form of automation aligned with the traditional view of the sales job. But now email has become an incredibly popular sales tool (maybe too popular but that’s a discussion for a different post.) I’ve written a lot before about how to improve the quality of prospecting emails but driving sales requires a certain quantity of emails as well. Your Sales VP needs a report immediately for your CEO.

The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Your organization can kick-start this process by constructing a journey map to highlight gaps that, if resolved, would enable you to deliver more positive defining moments and exceed customer expectations.

The Ultimate Guide to Mutual Action Plans (How to Use MAPs to Transform Your Sales Process)

Sales Hacker

Over the past 12 months, I’ve talked with hundreds of sales reps, sales leaders, and ops people about sales process, and a few patterns emerged. In this guide, you’ll learn everything you need to know about mutual action plans, from what they are to how you can use them in your sales process to save time and create more wins. How to use a mutual action plan to improve your sales process. Faster Sales Cycle & Fewer Deals Slipping into the Next Quarter.

Three “Lies” That Plague B2B Businesses Today (Part One of Three)

Pointclear

57 – 90% of the buying process is complete before a sales rep needs to get involved. Marketing and sales are aligned. Mike Weinberg, The New Sales Coach , Principal. I will admit that there are now other channels to get to customers, the most notable being any number of well-constructed, funded, staffed, and executed social programs. Look for Part Two of this series – What percentage of the buying process is complete before sales needs to get involved?

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Why the Future of Sales and Marketing Success Hinges on Innovation

Showpad

The world of sales and marketing technology is an exciting space to be in. The market has grown rapidly and over the past seven years we’ve helped our customers realize incredible benefits from aligning their sales and marketing efforts. With all the progress that’s been made, we’re excited about the future of this space, the innovations yet to be developed and the new ways technology will drive sales and marketing success. Why the sales and marketing space matters.

PODCAST 76: Bottom-up Approach for Sales Rep Productivity Model w/ Kevin Egan

Sales Hacker

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. We hear his best practices on developing a sales team, measuring rep productivity, why companies should lead with their product first, and what the sales team’s responsibility is inside of a product-led go-to-market strategy. Subscribe to the Sales Hacker Podcast.

4 Ways Companies Are Shifting Their Selling Strategies in the Wake of COVID-19

Showpad

As economic uncertainty, remote workforces and other obstacles caused by COVID-19 transform day-to-day operations, organizations are learning they must pivot their sales strategies – and quickly – to confront the challenge. In this way, the company’s sales representatives may receive training no matter where they are while sales managers are able to assess team performance through quizzes, tests and surveys that help identify learning gaps and highlight potential team weaknesses.

Voice of Apple’s Siri, Susan Bennett, to Keynote at XANT NEXT 2020 Conference

InsideSales.com

The event will bring together customers, thought leaders and industry experts in the XANT network to discuss and further the development of AI within the world of sales and marketing. In June 2005 , Susan was approached by ScanSoft looking for someone to be the voice for a database project involving speech construction. Jon Bennion , VP Sales at NP Accel. James English , Head of Inside Sales at Pattern.

Upcoming Webinar: How to Build a Scalable Sales Process

Groove.co

Wondering how to create sales processes that grow with your company? We’re co-hosting an exciting webinar where we’ll take a deep dive into how some of the most successful companies are defining sales processes that foster rapid growth and empower their teams. This is a great opportunity to learn some of the most effective tactics for building a scalable, flexible sales process that’ll help you unlock more growth this year.

Money Monday – Speak Up

Score More Sales

Newer sales reps get more leverage to speak up after they have consistently engaged prospective clients, booked meetings and closed business. The worst news can be packaged in a way that it is constructive and helpful rather than scathing complaints and condemnation. As a newer rep in sales you cannot win every debate that happens at work. Sales Pros Affect Change. A new sales rep got a new position at a great company but didn’t end up with a helpful manager.

The New Competitive Advantage Is Elementary My Dear Watson

Increase Sales

Now some sales training coaching experts to organizational development consultants will focus on this new sales skill to increase sales or to new strategic systems wide continuous process improvement. There is one word in business that usually secures a negative reaction (has a tons and tons of baggage) and that is sales. How many times have those engaged in selling avoided the word “sales” or “salesperson” on their business cards?

TSE 1173: Three Great Closing Questions

Sales Evangelist

There are three great closing questions that salespeople often ask because everyone in the sales arena wants to make sure that we’re closing effectively. Albert does all the marketing, inside sales, and digital marketing for the company.

3 Principles for Effective Teleprospecting that Drove an 839% Increase in Leads

B2B Lead Blog - Inside Sales

Carrying any mistakes, assumptions or a bad attitude from one call to another is a sure way to miss out on opportunities for qualified sales leads. In teleprospecting, you must always be open to constructive criticism. The great rule in sales is to ask open-ended questions. This includes not only knowing how to build a relationship and starting every call fresh, but it also includes remembering the goal of the call: qualifying sales-ready leads.

Daily Best Practices to Keep Remote Revenue Teams Running Smoothly

Chorus.ai

From the field to inside sales, from enablement to management, sales has seen its share of change, and savvy pros are always ready to roll with it. That consistency will allow your remote team to shape their day constructively — and maintain a good work-life balance. Make it a requirement for reps to attach a short clip from one of their daily sales conversations to share with the team.