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Less is more when handling objections

Sales Training Connection

Handling objections. Initially the logic of not handling an objection immediately may sound counterintuitive – but when it comes to dealing with objections not only what you say but also when you say it is key to success. In fact, it’s a core sales skill.

The causes of objections when selling insurance

The Science and Art of Selling

It is an important fact in human nature that each person’s mind tends to construct and live in its own mental world and to resist invasion. It is, of course, difficult to determine the real basis of objections in any individual case.

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New Hire Training for Salespeople: The Ultimate Guide

Hubspot Sales

So how do you maximize the investment you’re making in sales new hires? Below is a guide to accelerated ramp-up time for your salespeople (along with some examples of how HubSpot trains their salespeople). Onboarding Checklist for Sales New Hires. Pre-week training.

8 Ways to Respond to the Objection "I Want to Think It Over"

Hubspot Sales

David Sandler, the founder of Sandler Training, used to say, “You can’t lose what you don’t have.” Ironically, posing this question usually gives you the information you need to rescue the sale. It's not constructive for them to do this on their own. Sales Calls

Sales Training is Only One-Third of What You Need to Be Doing for Sales Enablement

Sales Hacker

If the impact of your sales enablement initiative seems disappointing or misunderstood, it could be because of your organization’s (all too common) mistake of confusing sales training with sales enablement. What sales enablement isn’t. What sales enablement is.

New hire sales training – an investment worth making

Sales Training Connection

New hire sales training. A short quiz for sales leaders – How much has the buying process changed in your market in the last five years? Question two – Have you taken a serious look at updating your new hire sales training to keep up with the changes?

How to Train Your Lead Development Team for Today's New Buyer

Sales Benchmark Index

Informed buyer’s are entering the sales process with companies later than ever before. They should immediately pass it to the Sales Rep”. Prospects don’t want to engage with a Sales Rep before they are ready. Look at your Sales Training dollars.

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How to Get Rock Star Sales Reps to Train Their Peers

Allego

And they provide a powerful means to teach skills… including sales skills. That’s helpful because certain skills — like overcoming sales objections — are hard to teach. People the rest of the sales team would do well to model. sales managers, watch all of them.

Video 72

Why Must Leadership Training Programs Now Include An Adjective?

Increase Sales

Is it just me or are there a plethora of individual or business leadership training programs that now have an adjective or some other description in front of the word leadership? Is the real issue someone wanting to sell another self improvement book or business leadership training program?

Sales Training Article about Ignoring Evolution

Customer Centric Selling

Sales Training Article: Ignoring Evolution. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Sign-up for a CCS® sales training workshop to learn the customer-centric approach to selling.

Sales Training Tips to Sell Smarter

Customer Centric Selling

Sales Training Article: 5 Proven Steps to Sell Smarter. By Dan Bernoske, Sales Benchmark Index (SBI) Of the 365 days in a year, you can spend 232 of them selling (See Exhibit A). A field Sales Rep should be spending around 64% of those available hours selling.

The Sales Leader's Guide to Performance Management

Hubspot Sales

As a sales leader, your ability to develop and retain your sales reps is important to your company’s bottom line and future success. Employee retention in the sales field continues to be an issue. In 2018, the average sales professional tenure was reported to be 1.5

Sales Questions for Discovery

The Digital Sales Institute

Sales questions for discovery, clarification, engaging prospects or gaining commitments are critical across the entire sales process. Customers never stop thinking, so salespeople should never stop crafting great sales questions that improves the quality of sales conversations.

What the Future of Sales Onboarding Looks Like (SaaS Sales)

Sales Hacker

Many sales leaders think their onboarding process stinks… . According to Bridge Group, 26% of sales leaders list ramping new reps as their top concern. Luckily, tech-enabled sales teams are getting much more sophisticated about how they provide sales coaching and enablement.

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9 Ways to Get the Most from Sales Video Coaching

Sales and Marketing Management

Author: Lauren Boutwell As the field of sales enablement has evolved and matured, so, too, have its supporting technologies. Accordingly, video coaching has become a popular tool for driving readiness in sales organizations of all sizes and across industries.

33 Sales Tip & Techniques

MTD Sales Training

Here are 33 tips and techniques that I believe will help every salesperson to improve their overall sales figures and create more motivation and drive. If you get a sale, learn what went right so you can repeat it and improve it. If you lose a sale, learn what you can do differently, so you can improve it. 14) Accept rejection as a normal part of the sales cycle. You’ll never get a sale from every call, so don’t expect it. MTD Sales Training.

How to Create a Winning Sales Process: 7 Essential Steps

CloserIQ

And the same is true of sales. An effective process is essential to consistent sales revenue. It doesn’t matter if you have the best sales reps in the world and a value proposition that turns your competitors green with envy. So, here’s how to create a winning sales process in seven steps. . Constructing a customer avatar – which represents your ideal customer persona – is an essential part of this stage. Handle objections and obstacles.

Are Behavioral Assessments a Pseudo Science?

Increase Sales

A recent blog post on behavioral assessments, Learn How to Increase Sales with These 5 Assessments, sparked a somewhat curious response by one person who suggested these performance (including sales) diagnostic tools were a pseudo science.

7 Signs Your Sales Rep Should Be Promoted

Sales Benchmark Index

As a Sales VP, putting the best people in the correct positions is critical. Making your number next year means promoting, keeping and terminating certain sales reps. Download our Sales Rep Promotability Scale. It will allow you to: Objectively evaluate your team.

Winning complex sales – defining fundamentals

Sales Training Connection

Winning Complex Sales. A complex sale is not just a big little sale. The buying process is more complex, the sales cycle is longer, and the consequences of winning and losing are more significant. . It is not easy to be good at selling in a complex sales market.

Dispatching sales coaching myths and best practices – A STC Classic

Sales Training Connection

As the Sales Training Connection readership grows, we decided to reprint some of our most popular posts. In this post we combined two posts: Dispatching Three Myths of Sales Coaching and Best Practices for addressing them. 2011 Sales Horizons, LLC.

CMO Secrets to Impacting the Sales QBR

Sales Benchmark Index

For many marketing leaders the sales team’s QBR is an afterthought. Marketing typically provides updates to the sales team with a rear-view mirror approach. World Class CMO’s pursue involvement in sales QBRs. Marketing becomes the human piñata for all sales complaints.

Five Tips for Transitioning Into a Sales Leadership Role

Sales and Marketing Management

Author: Chris Mason So many of us begin our sales careers as representatives of a company, product, service or all the above. Others opt for the management route, taking on leadership roles and overseeing teams of sales reps. How will a leadership role differ from being a sales rep?

Learn How to Increase Sales with These 5 Behavioral Asssessments

Increase Sales

The goal to increase sales is always front and center especially as the year begins to wrap up. Marston’s book, Emotions of Normal People, provided the means for a later industrial psychologist, Walter Clarke, to construct the DISC assessment based upon his theory of DISC.

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What Sales Attitudes Do You Seek When Hiring?

Increase Sales

You want top sales performers. From your own past selling experience, you know top sales performers have the right sales attitudes reinforced by certain sales skills. Yet, how do you find if those sales skills really exist beyond the standard hiring interview?

Sales Leadership The Talent of Correcting Others

Increase Sales

Some might not appreciate how this sales leadership talent of correcting others fits within their role of selling. So what does this talent look like in sales and business through a behavioral perspective? ” Did you notice several key words within this sales leadership talent?

Show, Don’t Tell: 5 Effective Ways to Coach Your Sales Team

Sales and Marketing Management

Author: Matthew Sunshine If you’re a sales manager, you know this to be true: Having that tough conversation with a salesperson who isn’t meeting goals is never fun. Now, even if you’re not talking to a future sales superstar, this information is not breaking news.

How to Increase Sales – Invest in Your Professional Development

Increase Sales

Given that buyers are people and people are unique, there is no special magic sales skills that are the answer to how to increase sales. Hire a professional sales coach. Pay for some sales training whether face to face classrooms or webinars.

How To 162

The Secret to Building Strong Sales Teams

Sales Hacker

In sales, you only go as far as your team will take you. This makes sales hiring one of the most critical pieces of building a high-performing revenue machine. So, how do you think about what kind of sales team you want to build? Do’s and Don’ts for Building Strong Sales Teams.

Can Your Team Become Challenger Types?

Braveheart Sales

Ever since CEB (now Gartner) published The Challenger Sale in 2011, the book has attracted much publicity. Constructing Tension. For instance, Dave Kurlan and Objective Management Group have been studying the traits that differentiate top producers from others since 1990.

My Favorite Sales Books

Partners in Excellence

Particularly to a group of outstanding people, many of whom are friends–authors of sales books. At this moment, I’m writing “blurbs” for several soon to be published books, by friends, on selling and sales management. I originally trained as a physicist.

The Six Secrets to Superior Sales Kickoffs

Sales and Marketing Management

Author: Jim Ninivaggi Many companies have their annual sales kickoff (SKO) meetings approaching. Be sure to involve a well-rounded group of members with the right expertise to maximize the SKO experience and impact – including, for example, senior sales leaders, along with sales enablement, product management, product marketing and event planning personnel. The goal is to ensure the field force is ready to execute the sales strategy for the upcoming year.

Designing Sales Compensation Plans for Sales Managers (With Examples)

Xactly

When it comes to sales compensation planning, you can never start prepping too early, right? One of the most important things to consider when designing plans are the different roles on your sales team. Constructing the Commission Plan for Sales Managers: Pay Mix and Upside.

An Action Plan for Sales Improvement, Where Do You Start?

Increase Sales

So where does one start an action plan for sales improvement? Maybe, look to the marketing action plan as to how many sales leads are being generated by inbound and outbound marketing actions? Could you then be more effective in executing those sales strategies and action steps?

Improving sales coaching feedback – the importance of pronouns

Sales Training Connection

Sales Coaching. People knowledgeable and experienced in sales know sales coaching is worthwhile; it can make a difference and it should be a priority. The pros agree coaching is a critical piece of the puzzle in developing a world-class sales team.

Sales 2.0 Conference; The Huge Sales Blitz and Sales Processes

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I spoke at the Sales 2.0 Apparently, back in the 1920''s, the Salem Chamber of Commerce recruited dozens of business leaders to raise $500,000 in one week for the construction of the hotel. In the 60''s and 70''s, we would have probably called this a sales blitz, where everyone is singularly-focused on finding new sales. It was terrific to share our common beliefs and alignment on sales process.

Build Trust Not Fear With Your Marketing Messages

Increase Sales

Sales Training Coaching Tip: The other sales qualifiers are: Decision Maker, Allocated Budget, Want and Need and Commitment to Take Action. This creation of distrust works against the first sales buying rule : People buy from people they know and trust.