article thumbnail

SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

article thumbnail

SugarCRM’s 2021 Year in Review

SugarCRM

2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. 2021 is the year we let the platform do the work. We Stayed Connected.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

Ensuring Customer Retention and Expansion by Delivering Seamless CX Across Marketing, Sales, and Service Manufacturers are often mature businesses that generate the bulk of their revenue from repeat purchases from existing customers. The organization benefits when sales share a CRM platform with service agents.

article thumbnail

Human Brains and AI

SugarCRM

In business, it may be in search of a lead that will more likely turn into an opportunity and a closed sale. All of this is providing a backdrop as to why the world is turning to artificial intelligence and why SugarCRM is building AI into our platform as a fundamental capability for all of our customers. . A nd it’s here.

article thumbnail

What Is High-Definition Customer Experience (HD-CX)?

SugarCRM

At SugarCRM, small, medium-sized, and large businesses can benefit from products designed to help marketing, sales, and customer service teams get to the heart of their customers’ needs, and the newest initiative SugarCRM is introducing is HD-CX. The likelihood of a sales-qualified lead to won. What Is HD-CX?

article thumbnail

5 Ways a Time-Aware CX Platform Can Save You Time [and Money!]

SugarCRM

The constructive use of time can be that crucial edge making your organization stand out from competitors. Fortunately, today’s businesses have a new ally in the quest to maximize their productivity: SugarCRM. These benefits mean concrete dividends for SugarCRM users from a wide range of industries. Converting Leads.

article thumbnail

How SugarCRM’s Winter ‘19 release delves deeper into the future of customer relationship management

SugarCRM

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. Plus, Advanced Workflow now equips users with a smarter business process designer, prompting them when errors occur and allowing a smoother construction of activities. CPQ and Sales Efficiency.