Richardson

FEBRUARY 21, 2019

Richardson’s 2019 Selling Challenges Study research reveals a panoramic view of the changes confronting sales professionals today. With hundreds of responses, we’ve captured timely insights into how 2019 will unfold and how to address emerging challenges. Our research reveals that:

Study 40

Study Research Customer Service How To 40

Understanding the Sales Force

APRIL 29, 2013

Understanding the Sales Force by Dave Kurlan I am asked quite often about the Challenger Sales model. Read this article and be sure to read the comments - a disagreement between me and the editor of the study. Make sure you read this article too, written when the study appeared in the Harvard Business Review.

Sales Management 196

Sales Management Lead Rank Consultative Selling Study 196

Understanding the Sales Force

SEPTEMBER 22, 2022

A few years had passed since the last time I wrecked an hbr.com (Harvard Business Review online) article about sales. Why Do You Think Harvard Business Review Does This When it Comes to Sales? More Junk Sales Science in HBR Blog Now That You Have a Sales Process, Never Mind I s SELLING an Afterthought in Today's Sales Model?

Selling Skills 257

Selling Skills Hiring Study Sales Process 257

Understanding the Sales Force

MAY 5, 2014

Understanding the Sales Force by Dave Kurlan During the past 9 years I have written the occasional Top 5, Top 10 and Top 20 Articles and we have now put them into a series of their own. In no particular order they are: Top 10 Sales Competencies. Top 10 Sales Management Functions. Top 10 Ways Salespeople are Selling in the Dark.

Hiring 249

Hiring Sales Management Decision Maker Cold Calling 249

Marc Wayshak

APRIL 12, 2023

Consultative selling —you’ve probably heard this term a lot lately. And, no doubt, you’ve heard many sales gurus stating some form of the following: “You’ve got to start using consultative selling, now!” And how do we leverage a consultative approach in every sales conversation that we have?

Consultative Selling 95

Consultative Selling Closing Strategy Case Study 95

Highspot

DECEMBER 5, 2023

For dyed-in-the-wool, traditional sales reps, consultative selling can sometimes seem intimidating at first. This should come as no surprise, especially when you consider consultative selling takes the “normal” sales process and, for all intents and purposes, turns it on its head. First things first.

Consultative Selling 52

Consultative Selling Closing Sales Qualified Lead Buyer 52

Hubspot Sales

NOVEMBER 14, 2023

This means that in 17 years, you might be selling space voyages. Of course, when we talk about the future of sales, it's less about the products we might sell (flying cars, anyone?) and more about how we'll sell them. 53% of sales reps say AI has made it easier to compete with other businesses in their industry.

Hubspot 91

Hubspot Lead Rank Data Social Media 91

Salesmate

NOVEMBER 25, 2020

What do you do when a manager provides negative feedback about your sales performance? If you continue using your old sales approaches, you’ll keep getting the same disappointing results. If you continue using your old sales approaches, you’ll keep getting the same disappointing results. The network sales approach.

B2B 111

B2B Social Media Networking Consultative Selling 111

The Sales Hunter

JANUARY 5, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Retail Sales Trends. Book Review: The Challenger Sale. FREE Resources. Negotiation.

Motivation 163

Motivation Hiring Ideal Customer Profile Negotiation 163

Understanding the Sales Force

FEBRUARY 7, 2018

Yesterday I received an email from Richardson Training, letting me know that they have completed their 2018 Selling Challenges Study. It's the same garage, but now it looks awesome. The data in the report, which you can download here , hasn't changed a great deal since 2017, but the report's new look is awesome.

Report 186

Report Exact Study Data 186

Mindtickle

SEPTEMBER 13, 2023

The most successful sales organizations are adopting a consultative selling approach to meet buyers’ lofting expectations – and start closing more deals, faster. In this post, we’ll explore what consultative selling is, how it differs from traditional selling, and how it can set your organization apart from the competition.

Consultative Selling 59

Consultative Selling Closing Collateral Buyer 59

Nutshell

AUGUST 15, 2018

Consultative selling is often regarded as one of the most effective sales strategies. A 2015 study of more than 350,000 salespeople from over 200 countries showed that the average consultative seller skill set was exhibited by only 48% of salespeople —a mere one percentage point higher than it was four years prior.

Customer 48

Customer Consultative Selling Hiring Face-to-face 48

Hubspot Sales

NOVEMBER 10, 2020

Studies have shown that happy, motivated people work harder, stay in their jobs longer, and make their companies more successful. In your sales organization, this starts with your sales environment. A sales environment is a vague, intangible concept. You want your sales team to feel encouraged, driven, and supported.

B2C 104

B2C Incentives Incentive How To 104

Hubspot Sales

MARCH 6, 2018

What is a sales process? Sales process” most often refers to a repeatable set of steps your sales team takes with a prospect to move them from early stage to a closed customer. A good sales process helps your reps consistently close deals by giving them a framework to follow. What are the steps of a sales process?

Sales Process 143

Sales Process Sales Methodology Inbound Churn 143

Miller Heiman Group

OCTOBER 2, 2019

This week’s guest needs no introduction: legendary consultative selling expert Neil Rackham joins host Greg Moore to reflect on his 50 years of research that’s changed the face of sales. The Art and Science of Sales. Yet Rackham still sees the need for art within selling. The State of Consultative Sales Today.

Consultative Selling 67

Consultative Selling Face-to-face Research Segment 67

Highspot

DECEMBER 5, 2023

Explore a range of sales process examples and learn how to align with the customer’s journey for better buyer engagement , relationships, and sales success. What is a Sales Process? Sales Methodology Sales Process Examples Sales Process Mistakes to Avoid Mastering Your Sales Process With Highspot What is a Sales Process?

Sales Process 52

Sales Process Top of Funnel Ideal Customer Profile Real Estate 52

Miller Heiman Group

OCTOBER 17, 2019

The Challenger Sale—popularized in 2011 by the book of the same name—posits that consultative selling is dead. Consultative selling is not dead, as Challenger argues. The Challenger Sale describes relationship building as a “losing approach” for “selling complex, large-scale business-to-business solutions.”

Customer 51

Customer Face-to-face Scale Journal 51

Highspot

JANUARY 9, 2024

What makes it more complicated is that 90% of buyers don’t follow a linear sales funnel path , leaving sales reps little to no room for mistakes. This makes B2B sales training more important than ever. What Does the B2B Sales Process Look Like? What Is B2B Sales Training? What is B2B Sales Training?

B2B 52

B2B Training Top of Funnel B2C 52

Highspot

NOVEMBER 1, 2022

For dyed-in-the-wool, traditional sales reps , consultative selling can sometimes seem intimidating at first. This should come as no surprise, especially when you consider consultative selling takes the “normal” sales process and turns it on its head. WHAT IS CONSULTATIVE SELLING ?

Consultative Selling 52

Consultative Selling Closing Sales Qualified Lead Buyer 52

criteria for success

MAY 4, 2022

Looking for ways to sell more? Many senior executives in sales and marketing don’t know who their buyers are, and don’t know how to position a selling conversation. So, let’s explore this and discover how to sell more. Sell More by Understanding Who Your Buyers Are. You can sell more by solving these problems.

Buyer Persona 96

Buyer Persona Buyer Collateral Case Study 96

Miller Heiman Group

MARCH 11, 2019

The role of a sales manager may be the hardest job in sales. While coaching your team to sales success, your responsibilities include recruiting new talent and meeting the needs of key customers, all while collaborating with internal stakeholders such as marketing, product management and executives.

Sales Management 90

Sales Management Scale Lead Rank Maximizer 90

BrainShark

APRIL 23, 2023

But navigating this growth and the change that comes with it can be a challenge, especially for sales reps. Enter Sales Readiness The good news is there is a solution and its sales readiness. Enter Sales Readiness The good news is there is a solution and its sales readiness. Related: What is sales readiness?

Hiring 62

Hiring Face-to-face Buyer Buyer Persona 62

The Sales Hunter

DECEMBER 27, 2011

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 6 Tips to Jump Start 2012 Sales Now. Copyright 2011, Mark Hunter “The Sales Hunter.”

Motivation 213

Motivation Hiring Ideal Customer Profile Negotiation 213

LeveragePoint

FEBRUARY 20, 2018

Understanding Sales Challenges , Richardson’s recently compiled survey, identified the top 3 concerns among seller executives: (1) Competing against a low cost provider, (2) Combatting the status quo and (3) Knowledge about how to team sell effectively. This is a lonely time for a sales rep. Objectives Early in the Sales Cycle.

Case Study 20

Case Study Sales Cycle Study Opportunity 20

Highspot

OCTOBER 11, 2023

Effective sales management is the core of any successful business. Read on as we break down why strong sales management matters, along with proven strategies to achieve it. It involves planning, organizing, leading, and controlling the sales activities within an organization to achieve its revenue targets and close deals.

Sales Management 59

Sales Management Strategy Lead Rank Lead Scoring 59

Janek Performance Group

SEPTEMBER 12, 2022

However, for sales professionals, one thing provides security: the foundational pillars of a high-performing sales organization. Janek Performance Group is an award-winning global leader in sales training and coaching. Sales Process: Outlines the repeatable steps sales reps follow to turn unknown leads into loyal customers.

Hiring 62

Hiring Lead Rank Collateral Case Study 62

Understanding the Sales Force

APRIL 25, 2017

Surprisingly, recruiting salespeople was not one of the topics addressed in this year's 2017 Selling Challenges Study. In keeping with their tradition, the client named the two fish, Recommended and Not Recommended. Steven Sparber, from Richardson , was nice enough to send me an advanced copy of the results.

Negotiation 204

Negotiation Closing Study Report 204

Women Sales Pros

AUGUST 9, 2019

A few years ago, I was talking to a successful colleague who also is in the sales training business. Upon arriving at the company, his supposed-to-be new client apologized and said the company had decided to sell the firm. If you’ve been in sales leadership, you’ve probably hired a salesperson that should have been successful.

Revenue 90

Revenue Hiring Selling Skills SalesForce 90

The Brooks Group

JULY 23, 2018

That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. We’ve known that a strong alignment between Marketing and Sales improves overall performance. vs. 36.3%).

Customer Service 56

Customer Service Research Revenue Customer 56

Vengreso

AUGUST 1, 2023

Embarking on the journey of SaaS Sales Training can feel like navigating a labyrinth. The truth is, without proper SaaS sales training, scaling your software company becomes an uphill battle. Consider this: You’ve just onboarded a new sales rep who promises to skyrocket your revenues. Sounds familiar?

Training 40

Training Lead Rank Pivotal Hiring 40

Salesmate

DECEMBER 8, 2020

Enterprise sales is undoubtedly a hard nut to crack. One must expect a long journey while selling to a large enterprise. Persistence and calmness are two essential traits needed during enterprise sales, as there are chances that the deal might fall apart at any stage of the sales prospect. Be patient and move slowly .

Enterprise 103

Enterprise Enterprise How To Cold Calling 103

Highspot

APRIL 14, 2023

If you want your sales team to efficiently and consistently close deals, you need to arm them with the resources and materials they need to be successful. Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key.

Training 52

Training Scale How To Hiring 52

Highspot

APRIL 14, 2023

If you want your sales team to efficiently and consistently close deals, you need to arm them with the resources and materials they need to be successful. Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key.

Training 52

Training Scale How To Hiring 52

Partners in Excellence

FEBRUARY 27, 2019

I wrote The Coming Sales Talent Crisis , focusing on the struggles our customers face in their buying journey. Helping our customers requires new sales skills. The traditional solutions and consultative selling skills become table stakes. He cited voluntary/involuntary sales attrition of 42%!

Sales Talent 73

Sales Talent Hiring Face-to-face Churn 73

RAIN Group

MAY 23, 2018

To succeed in sales, you need to have the right skills. You must be able to lead masterful sales conversations, manage opportunities, uncover needs, negotiate the best deals, fill the pipeline, develop relationships, manage sellers, and the list goes on. Below are the skills that rose to the top and fell to the bottom of the list:

Negotiation 81

Negotiation Study Groups Pipeline 81

Anthony Iannarino

JULY 1, 2019

When you study the trends that create challenges and opportunities for your dream clients, you are undoubtedly going to find your clients are tracking some of those same trends, which is why the framework contains implications and views and values. There is an enormous misunderstanding of what “ consultative selling ” means.

Trends 106

Trends eBook Analysis Face-to-face 106

RAIN Group

MAY 2, 2018

There are a lot of opinions on what to do to drive sales success. I Googled the topic and found over 60 distinct pieces of advice for what to do and not to do, but most of the advice was, indeed, just opinions. Any references to research or proven success was tangential at best. You deserve better!

B2B 76

B2B Google Study Research 76