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Why is Ethics So Important to Sales?

Pipeliner

In addition, we need to protect the consumer. In the long run, this practice will ruin the consumer’s trust. When the consumer can no longer trust in business, or even in the dollar, we have a very hurtful situation. It is ruining a free economy and spells the beginning of the end.

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Episode #097: Psychological Ownership in Sales with Colleen Kirk

Jeff Shore

4:18] Colleen Kirk’s interest in consumer behavior. [9:13] 20:38] Conflicts between consumer’s psychological ownership and the salesperson’s product. [24:38] Kirk’s research centers around consumer behavior, especially in the areas of psychological ownership, emotions, and decision-making.

Journal 59
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Las Vegas may get Musk-designed people mover

Sales and Marketing Management

Las Vegas Review-Journal columnist Mick Akers reports the city’s transportation officials say at least one alternative mode of transportation will be needed within the next 10 years to link visitors between McCarran International Airport, the Las Vegas Strip and downtown Las Vegas.

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Letting Others Shine Can Get You Sky-High Referral Rates

Sales and Marketing Management

Yet in an era when consumers believe most salespeople lack compassion and courtesy, leaders who buck this trend are poised to strike gold. Plus, a study published in the Journal of Marketing Research found that customers who were given a product were 20 percent more apt to talk it up. Appreciate the little guys.

Referrals 219
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Do You Realize that Graphics Can Improve Your Retail Business?

Smooth Sale

He currently lives in the Chicagoland area, where he is pursuing his multiple interests in journalism. The consumer industry is constantly evolving. Consider incorporating some wall graphics in your business to get that message across to consumers. You build that relationship between consumer and supplier on trust.

Retail 78
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How to Adapt to the Well-Educated Modern Buyer

Sales and Marketing Management

Today, as many as 88 percent of consumers perform online research ahead of time before they buy a product. Here’s a tip: Have your salespeople keep a journal of common customer questions, complaints, and feedback. In many ways, the average customer now carries the sum of all human knowledge in their pocket on their smartphones.

Education 330
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4 Reasons Behind Rising NRT Sales

Pipeliner

The 2022 American Journal of Health Promotion study “Understanding Hesitation to Use Nicotine Replacement Therapy” reveals that many smokers perceive nicotine products as ineffective or fear their side effects. This means that consumers will still have preferences on which ones they want to use.

Journal 52