Putting the Social into CRM Predictions for 2012 ? Score More Sales
Score More Sales
DECEMBER 16, 2011
Many client inquiries about social CRM revolve around companies who do not have a clear business performance objective for social CRM, rather they are still “getting their feet wet” when it comes to actual measurable business outcomes. Thanks, as always, for your comments. . link] Dan Waldschmidt.
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