Expert insights. Personalized for you.
Conversational intelligence is increasingly a hot topic, yet too often, it seems it’s more of an oxymoron. Just to be clear, for the purposes of this post, I’m talking about the application of AI/ML tools to analyze sales conversations, providing guidance to improve the quality of those conversations. We are in the early days of using conversational intelligence tools and understanding how to leverage them. MORE
In his book, “Conversation Marketing: How to Be Relevant and Engage Your Customer by Speaking Human,” Lund explores key principles that are critical for driving the more evolved conversation marketing approach, which can help companies amplify results on multiple fronts. Pick your party – Part of learning how to talk to your audience and engage them in any form of conversation is deciding where to talk to them in the first place. Are they adding to the conversation? MORE
How Mavenlink Coaches its Sales Team Using Conversation Intelligence. conversation intelligence platform to record customer conversations so that sales coaching is based on the voice of the customer. In this webinar, Nancy Nardin of Smart Selling Tools will interview Jeramee on his challenges as a sales leader and how he leverages conversation intelligence to achieve his goals. conversation intelligence at Mavenlink. MORE
Keep reading to learn what sales tracking software is, what a proper sales tracker tool looks like, and the eight best sales tracking software options available to you in 2020. You can start by making sure that the tool you invest in has the following eight features: 1. Conversion Rate. MORE
Just like salespeople, SDRs need tools and support to be successful. In this blog post, we will discuss the benefits of sales development tools, the types of tools available and other applications that further improve sales productivity. Types of sales development tools. As with many sales processes, sales development activities can be automated and streamlined with the help of various tools, such as: Outreach platforms. Task management tools. MORE
Equipping your department with tools driven by artificial intelligence (AI). 10 Top Tools for Sales AI. This is an essential part of sales enablement , or the process of supplying your team with info, tools, and training that help them close more deals. 10 Top Tools for Sales AI. MORE
This is what happens when sales conversations commence with a boring introduction. People repel to uninteresting sales conversations; they find interruptive, infuriating, and a waste a time. Only 31% of salespeople converse effectively with senior executives. MORE
With more virtual sales conversations occurring these days than ever, what can you do to make sure that you maximize the productivity and the efficiency of your efforts in that conversation, in that sales opportunity? In a previous video, I shared what you can do before a conversation to help the buyer be ready and have expectations for the experience. And there are actions we can take before the conversation to make sure that we get those increased probabilities. MORE
The best sales management tools also allow managers to design and automate a standardized sales process that their reps are expected to follow for each incoming lead. Salespeople can also easily track emails, meetings, and other conversations to stay on top of what’s happening across the team. MORE
The latest in our ‘In Conversation’ videos features the brilliant presentation coach and author, Caroline Goyder. The post In Conversation’ with Coach & Bestselling Author Caroline Goyder first appeared on. Communication Presentation Tools Sales Web Presentation MORE
To be able to choose the right platform, you need to know what kinds of outcomes you’re looking to drive out of these tools and how specifically they’ll enable your team. The sales email campaign content is highly customizable with Mail Merge tags that help you engage with your prospects, build a relationship, nurture them on multiple stages and drive conversions. Freshsales is the Sales CRM from Freshworks that has sales engagement tools built on top of it. MORE
B2B sales tools are meant to automate day-to-day processes, increase efficiency in all aspects of the sales process, and simplify various aspects of a sales rep's day to save valuable time — time that can be spent focusing on prospects and deals. B2B Sales Tools. 16 B2B Sales Tools. MORE
4 Ways Tech Can Support Sales During Conversations (Not Distract). Now that sales conversations have evolved, and gone more and more digital, there are dozens of types of technology that can support us and make our conversations even stronger. Why so many tools? MORE
Your success is going to be based on the conversations you have with prospects. It’s time to quit thinking one more tool is going to bring […]. Your success in prospecting is not going to be based solely on the app or hack you buy or download and spend too many hours learning how to use. Blog Professional Selling Skills Prospecting Sales Motivation apps prospect prospecting sales motivation sales skills selling skills success MORE
You’re the ultimate sales technology—and this is the ultimate sales conversations book. If there ever was a time for real, authentic sales conversations, it’s now. So, pick up the damn phone and have conversations with your clients and prospects—not just business conversations, but conversations with inquiry, empathy, and understanding. Conversations without pitching—just full-on caring about the other person. MORE
Sales Prospecting Selling ToolsRecently I interviewed Luke Goetting, Director of Puffingston Presentations for an Engaging Presentations video series I did with Prezi. His expertise is in "transforming stale business presentations into visually engaging stories." That's why I asked him to share his thinking with you. MORE
Much of it is due in part to conversation intelligence technology. What is Conversation Intelligence Software? Conversation intelligence software like ExecVision ingests, analyzes, and transcribes call recordings to provide actionable data. Outsourced Sales Development & Conversation Intelligence Technology. The easiest way to overcome these challenges is two-fold: record your sales calls and leverage conversation intelligence technology. MORE
Are there conversions? Page Speed Insights is a tool that Google provides for free that will help you analyze the loading speed of your website. Simple Tools of an SEO Analysis. MORE
Conversational AI is one type of specialized AI that has gained quite a bit of traction in recent years. But what exactly is conversational AI? While these are more commonly known use cases, conversational AI is also being leveraged by companies to optimize business processes. Read on to learn more about what conversational AI is and how businesses can leverage this technology to operate more efficiently and increase revenues. What is Conversational AI? MORE
Builds Largest Patent Portfolio in Conversation Intelligence Industry. 1 Conversation Intelligence Platform for high growth sales teams, today announced it has 13 granted patents, including the most recent addition which models voice calls to improve an outcome of a call between a representative and a customer, making it the most robust portfolio in the Conversation Intelligence market. Conversation Intelligence Platform for high-growth sales teams. Chorus.ai MORE
The post How to Drive More Growth from Customer Expansion Conversations by Anton Rius appeared first on Corporate Visions. Here’s how the conversation went: Our email: Not sure who to contact but we will not be renewing [product]. It’s a great tool in theory but just doesn’t fit our needs at this time. The Expansion Sale , a new book by Erik Peterson and Tim Riesterer, authors of The Three Value Conversations and Conversations That Win the Complex Sale. MORE
Think about this scenario: Your organization is ready to invest (or renew) hundreds of thousands of dollars (or perhaps millions) in your sales technology stack and tools for your team, but the executives and the finance department want you to calculate the ROI to justify the expense of each tool. MORE
They've helped companies worldwide change the conversation and dominate their industry. Below, you can read highlights from our discussion or use the links to start the video from different parts of the conversation. Tools. Salespeople often forget to follow up or follow through when they lack a tool that reminds them, Dan says. Tools like Salesforce and Boomerang can help keep opportunities from falling through the cracks. MORE
Software Advice surveyed nearly 2000 sales professionals who use a mobile version of a CRM tool and found the following: Nearly all salespeople using mobile CRM (82 percent) say that accessing their system on smartphones and tablets greatly or moderately improves the quality of their CRM data. This conversation continues with more about other mobile tools in a future post. How are you helping your reps in 2015 with tools and systems that allow them to do their job better? MORE
An optimized roster of sales solutions can help reps reach the right prospects at the right time, have better conversations with those prospects, and move deals along faster. When we set out to examine what it takes to create a comprehensive sales tech stack, we thought: Why not look at which sales tools sales tools themselves use? Having the right tech stack is key to empowering your sales team to be confident and effective. MORE
Learn about the best creative, effective phone business prospecting scripts, tools, tips, process, methods and ideas to help you successfully close more sales. Instead, he said, he would make conversation first, connect and interact with someone. The post Phone Sales & Business Prospecting Calls Tools Tips Methods & Ideas appeared first on Mr. Inside Sales. Avoid This One Error when Prospecting by Phone. By Mike Brooks, [link]. MORE
Access to high-quality contact data, market trends, and emerging predictive analytics tools allow for rapid segmentation of high-quality accounts and prospects. Yet, making these conversations meaningful is difficult to learn and master. Yet, studies show that most sales conversations only get started after repeated attempts to contact one or more decision makers. Combined with semi-personal messaging, persistence is critical for increasing sales conversions. MORE
In our 9th and final installment in the Sales Productivity Tools blog series, I dive into an essential item on the list: the Performance Recording tool. MORE
Effective tracking tools pave the way for great sales, so when considering what tools to use for your business, you shouldn’t accept anything less than exceptional. Let’s look at three of the best tracking tools available. Only a handful of CRMs offer excellent tools that go beyond basic functionality to achieve remarkably intuitive performance. The Automatic Address Book from Insightly is one of those tools. The Pipeline Guest Post - Carrie Powers. MORE
Our research shows the average closing (conversion) percentage today, across all industries, is approximately 25 percent. Here’s how a simple sales checklist can help you increase conversions and win more deals. This means three out of four of the sales pursuits that make their way through your sales process will result in a loss, no decision, or an unknown conclusion. Sales Leadership Sales Training MORE
Leveraging technology, social selling , and sales prospecting tools has ushered in a new era for anyone pursuing a career in sales. However, with so many sales prospecting tools out there, how do you know which ones are worth your time and money? What are Sales Prospecting Tools? MORE
When it comes to that level of caring, it’s very hard to do with any sort of speed or volume, which is where sales engagement tools come into play. As sales development matures and continues to leverage more tools, data, and insights to engage with clients and then analyze the results to make improvements I believe sales development will align more with marketing and operations rather than sales. The post A Conversation with SalesLoft CEO, Kyle Porter appeared first on JBarrows. MORE
So sales teams typically invest in sales prospecting tools and processes that help them scale their prospecting workflows. . Sales Prospecting Tools can help you achieve this. Leadfeeder is one of these sales prospecting tools and it integrates with your website for this reason. MORE
So, what does need to change for more successful virtual sales conversations? Maybe you need a complete overhaul to your process, or maybe there are just a few little things that need to be adjusted to use different technology or communication tools. We’re going to break this into different tips for before the conversation, during the conversation, and following the conversation. We’re letting them know that this is still a conversation. MORE
Sales Tools to Increase Tradeshow ROI. One of the key reasons is the lack of information collected from each conversation. From just that data alone (and you can gather much more), you would know which product lines were of most interest at that specific event, how interest varies by company size or industry; which salespeople had the most conversations, when the peak traffic periods were, which competitors came up in conversation most and more. MORE
If you’re just getting started with developing a prospection motion, you might be wondering how to get your buyer’s attention and create conversations with them. If you want to be successful in creating new conversations, you need to start with a strong Attraction Campaign. MORE
Learn the best effective phone sales techniques including successful cold calling business prospecting, outbound telemarketing, professional telephone calls process, and other opening selling skills, tools, methods, tips and ideas. On the other hand, some are willing to talk, ask you how you’re doing, and actually seem interested in conversing with you. By stopping and taking the time to make this connection, you’ll be laying the ground work for a good conversation. MORE
Mediafly Launches Jumpstart Presentations, Elevates Sales Conversations in Remote Selling Environments. The post Mediafly Launches Jumpstart Presentations, Elevates Sales Conversations in Remote Selling Environments first appeared on Smart Selling Tools. MORE
Learn the best cold calling and sales prospecting tips, ideas, techniques, strategies, tools and methods on how to make effective successful business calls for sales. What ever happened to the give and take of conversation? The post Sales Prospecting & Cold Calling Tips Techniques Tools Ideas & Methods appeared first on Mr. Inside Sales. Why You’re Turning Off Your Prospects. By Mike Brooks, [link]. MORE
Anthony Cole Training
DECEMBER 18, 2019
In our 9th and final installment in the Sales Productivity Tools blog series, I dive into an essential item on the list: the Performance Recording tool.
Smart Selling Tools
DECEMBER 15, 2020
4 Ways Tech Can Support Sales During Conversations (Not Distract). Now that sales conversations have evolved, and gone more and more digital, there are dozens of types of technology that can support us and make our conversations even stronger. Why so many tools?
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SalesProInsider
JUNE 5, 2020
So, what does need to change for more successful virtual sales conversations? Maybe you need a complete overhaul to your process, or maybe there are just a few little things that need to be adjusted to use different technology or communication tools. We’re going to break this into different tips for before the conversation, during the conversation, and following the conversation. We’re letting them know that this is still a conversation.
Jill Konrath
APRIL 22, 2019
Sales Prospecting Selling ToolsRecently I interviewed Luke Goetting, Director of Puffingston Presentations for an Engaging Presentations video series I did with Prezi. His expertise is in "transforming stale business presentations into visually engaging stories." That's why I asked him to share his thinking with you.
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“If sales reps have the right AI tools and adoption, we see sellers easily closing 3 times as many sales each month.” Hear from 5 experts on steps you can take to reduce non-selling time and use conversational & sentiment analysis to transform how you sell.
Selling Power
APRIL 27, 2020
Our research shows the average closing (conversion) percentage today, across all industries, is approximately 25 percent. Here’s how a simple sales checklist can help you increase conversions and win more deals. This means three out of four of the sales pursuits that make their way through your sales process will result in a loss, no decision, or an unknown conclusion. Sales Leadership Sales Training
Sales and Marketing Management
DECEMBER 28, 2020
Are there conversions? Page Speed Insights is a tool that Google provides for free that will help you analyze the loading speed of your website. Simple Tools of an SEO Analysis.
No More Cold Calling
APRIL 9, 2020
You’re the ultimate sales technology—and this is the ultimate sales conversations book. If there ever was a time for real, authentic sales conversations, it’s now. So, pick up the damn phone and have conversations with your clients and prospects—not just business conversations, but conversations with inquiry, empathy, and understanding. Conversations without pitching—just full-on caring about the other person.
Mr. Inside Sales
OCTOBER 1, 2018
Learn the best effective phone sales techniques including successful cold calling business prospecting, outbound telemarketing, professional telephone calls process, and other opening selling skills, tools, methods, tips and ideas. On the other hand, some are willing to talk, ask you how you’re doing, and actually seem interested in conversing with you. By stopping and taking the time to make this connection, you’ll be laying the ground work for a good conversation.
The Pipeline
MARCH 20, 2014
Effective tracking tools pave the way for great sales, so when considering what tools to use for your business, you shouldn’t accept anything less than exceptional. Let’s look at three of the best tracking tools available. Only a handful of CRMs offer excellent tools that go beyond basic functionality to achieve remarkably intuitive performance. The Automatic Address Book from Insightly is one of those tools. The Pipeline Guest Post - Carrie Powers.
Speaker: Brian Carroll, CEO and Founder of markempa
Marketing and sales feel pretty tricky right now. What worked before now feels out of touch, but have you made plans for how you'll continue to move forward? You've likely tried everything: expert recommendations, best practices, the latest tools, and automation. But your results are falling short. Here's the thing: All the automation tools, best practices, data analytics won't help get better results now until you master empathizing with your customers. In this webinar, you'll learn how to go beyond rational-logic based sales/marketing and adjust your sales enablement strategy to better understand how buyers feel so that you can connect and help them on their journey.
Smart Selling Tools
SEPTEMBER 25, 2020
Builds Largest Patent Portfolio in Conversation Intelligence Industry. 1 Conversation Intelligence Platform for high growth sales teams, today announced it has 13 granted patents, including the most recent addition which models voice calls to improve an outcome of a call between a representative and a customer, making it the most robust portfolio in the Conversation Intelligence market. Conversation Intelligence Platform for high-growth sales teams. Chorus.ai
Sales and Marketing Management
FEBRUARY 15, 2019
In his book, “Conversation Marketing: How to Be Relevant and Engage Your Customer by Speaking Human,” Lund explores key principles that are critical for driving the more evolved conversation marketing approach, which can help companies amplify results on multiple fronts. Pick your party – Part of learning how to talk to your audience and engage them in any form of conversation is deciding where to talk to them in the first place. Are they adding to the conversation?
Smart Selling Tools
NOVEMBER 19, 2020
Mediafly Launches Jumpstart Presentations, Elevates Sales Conversations in Remote Selling Environments. The post Mediafly Launches Jumpstart Presentations, Elevates Sales Conversations in Remote Selling Environments first appeared on Smart Selling Tools.
Partners in Excellence
APRIL 10, 2020
Conversational intelligence is increasingly a hot topic, yet too often, it seems it’s more of an oxymoron. Just to be clear, for the purposes of this post, I’m talking about the application of AI/ML tools to analyze sales conversations, providing guidance to improve the quality of those conversations. We are in the early days of using conversational intelligence tools and understanding how to leverage them.
Guru
MAY 5, 2020
An optimized roster of sales solutions can help reps reach the right prospects at the right time, have better conversations with those prospects, and move deals along faster. When we set out to examine what it takes to create a comprehensive sales tech stack, we thought: Why not look at which sales tools sales tools themselves use? Having the right tech stack is key to empowering your sales team to be confident and effective.
Mr. Inside Sales
SEPTEMBER 23, 2018
Learn the best cold calling and sales prospecting tips, ideas, techniques, strategies, tools and methods on how to make effective successful business calls for sales. What ever happened to the give and take of conversation? The post Sales Prospecting & Cold Calling Tips Techniques Tools Ideas & Methods appeared first on Mr. Inside Sales. Why You’re Turning Off Your Prospects. By Mike Brooks, [link].
Smart Selling Tools
JUNE 7, 2018
Conversational AI is one type of specialized AI that has gained quite a bit of traction in recent years. But what exactly is conversational AI? While these are more commonly known use cases, conversational AI is also being leveraged by companies to optimize business processes. Read on to learn more about what conversational AI is and how businesses can leverage this technology to operate more efficiently and increase revenues. What is Conversational AI?
SalesHandy
AUGUST 10, 2020
So sales teams typically invest in sales prospecting tools and processes that help them scale their prospecting workflows. . Sales Prospecting Tools can help you achieve this. Leadfeeder is one of these sales prospecting tools and it integrates with your website for this reason.
Salesmate
NOVEMBER 30, 2020
This is what happens when sales conversations commence with a boring introduction. People repel to uninteresting sales conversations; they find interruptive, infuriating, and a waste a time. Only 31% of salespeople converse effectively with senior executives.
John Barrows
FEBRUARY 25, 2019
When it comes to that level of caring, it’s very hard to do with any sort of speed or volume, which is where sales engagement tools come into play. As sales development matures and continues to leverage more tools, data, and insights to engage with clients and then analyze the results to make improvements I believe sales development will align more with marketing and operations rather than sales. The post A Conversation with SalesLoft CEO, Kyle Porter appeared first on JBarrows.
DiscoverOrg Sales
NOVEMBER 9, 2016
Access to high-quality contact data, market trends, and emerging predictive analytics tools allow for rapid segmentation of high-quality accounts and prospects. Yet, making these conversations meaningful is difficult to learn and master. Yet, studies show that most sales conversations only get started after repeated attempts to contact one or more decision makers. Combined with semi-personal messaging, persistence is critical for increasing sales conversions.
Vengreso
DECEMBER 4, 2020
Leveraging technology, social selling , and sales prospecting tools has ushered in a new era for anyone pursuing a career in sales. However, with so many sales prospecting tools out there, how do you know which ones are worth your time and money? What are Sales Prospecting Tools?
Score More Sales
DECEMBER 23, 2014
Software Advice surveyed nearly 2000 sales professionals who use a mobile version of a CRM tool and found the following: Nearly all salespeople using mobile CRM (82 percent) say that accessing their system on smartphones and tablets greatly or moderately improves the quality of their CRM data. This conversation continues with more about other mobile tools in a future post. How are you helping your reps in 2015 with tools and systems that allow them to do their job better?
Highspot
DECEMBER 3, 2020
If you’re just getting started with developing a prospection motion, you might be wondering how to get your buyer’s attention and create conversations with them. If you want to be successful in creating new conversations, you need to start with a strong Attraction Campaign.
Eyeful Presentations
JANUARY 19, 2021
The latest in our ‘In Conversation’ videos features the brilliant presentation coach and author, Caroline Goyder. The post In Conversation’ with Coach & Bestselling Author Caroline Goyder first appeared on. Communication Presentation Tools Sales Web Presentation
Smart Selling Tools
JULY 3, 2019
How Mavenlink Coaches its Sales Team Using Conversation Intelligence. conversation intelligence platform to record customer conversations so that sales coaching is based on the voice of the customer. In this webinar, Nancy Nardin of Smart Selling Tools will interview Jeramee on his challenges as a sales leader and how he leverages conversation intelligence to achieve his goals. conversation intelligence at Mavenlink.
Corporate Visions
JULY 18, 2019
The post How to Drive More Growth from Customer Expansion Conversations by Anton Rius appeared first on Corporate Visions. Here’s how the conversation went: Our email: Not sure who to contact but we will not be renewing [product]. It’s a great tool in theory but just doesn’t fit our needs at this time. The Expansion Sale , a new book by Erik Peterson and Tim Riesterer, authors of The Three Value Conversations and Conversations That Win the Complex Sale.
Nutshell
SEPTEMBER 15, 2020
Keep reading to learn what sales tracking software is, what a proper sales tracker tool looks like, and the eight best sales tracking software options available to you in 2020. You can start by making sure that the tool you invest in has the following eight features: 1. Conversion Rate.
Mr. Inside Sales
JULY 30, 2018
Learn about the best creative, effective phone business prospecting scripts, tools, tips, process, methods and ideas to help you successfully close more sales. Instead, he said, he would make conversation first, connect and interact with someone. The post Phone Sales & Business Prospecting Calls Tools Tips Methods & Ideas appeared first on Mr. Inside Sales. Avoid This One Error when Prospecting by Phone. By Mike Brooks, [link].
Nutshell
SEPTEMBER 9, 2020
The best sales management tools also allow managers to design and automate a standardized sales process that their reps are expected to follow for each incoming lead. Salespeople can also easily track emails, meetings, and other conversations to stay on top of what’s happening across the team.
The Sales Hunter
NOVEMBER 14, 2017
Your success is going to be based on the conversations you have with prospects. It’s time to quit thinking one more tool is going to bring […]. Your success in prospecting is not going to be based solely on the app or hack you buy or download and spend too many hours learning how to use. Blog Professional Selling Skills Prospecting Sales Motivation apps prospect prospecting sales motivation sales skills selling skills success
Vengreso
MAY 28, 2020
Think about this scenario: Your organization is ready to invest (or renew) hundreds of thousands of dollars (or perhaps millions) in your sales technology stack and tools for your team, but the executives and the finance department want you to calculate the ROI to justify the expense of each tool.
ExecVision
NOVEMBER 6, 2018
Much of it is due in part to conversation intelligence technology. What is Conversation Intelligence Software? Conversation intelligence software like ExecVision ingests, analyzes, and transcribes call recordings to provide actionable data. Outsourced Sales Development & Conversation Intelligence Technology. The easiest way to overcome these challenges is two-fold: record your sales calls and leverage conversation intelligence technology.
Pointclear
MARCH 19, 2013
They've helped companies worldwide change the conversation and dominate their industry. Below, you can read highlights from our discussion or use the links to start the video from different parts of the conversation. Tools. Salespeople often forget to follow up or follow through when they lack a tool that reminds them, Dan says. Tools like Salesforce and Boomerang can help keep opportunities from falling through the cracks.
Showpad
MAY 27, 2020
Just like salespeople, SDRs need tools and support to be successful. In this blog post, we will discuss the benefits of sales development tools, the types of tools available and other applications that further improve sales productivity. Types of sales development tools. As with many sales processes, sales development activities can be automated and streamlined with the help of various tools, such as: Outreach platforms. Task management tools.
Hubspot Sales
JANUARY 11, 2021
B2B sales tools are meant to automate day-to-day processes, increase efficiency in all aspects of the sales process, and simplify various aspects of a sales rep's day to save valuable time — time that can be spent focusing on prospects and deals. B2B Sales Tools. 16 B2B Sales Tools.
Smart Selling Tools
OCTOBER 24, 2019
Sales Tools to Increase Tradeshow ROI. One of the key reasons is the lack of information collected from each conversation. From just that data alone (and you can gather much more), you would know which product lines were of most interest at that specific event, how interest varies by company size or industry; which salespeople had the most conversations, when the peak traffic periods were, which competitors came up in conversation most and more.
LeadBoxer
NOVEMBER 29, 2020
Equipping your department with tools driven by artificial intelligence (AI). 10 Top Tools for Sales AI. This is an essential part of sales enablement , or the process of supplying your team with info, tools, and training that help them close more deals. 10 Top Tools for Sales AI.
SalesHandy
MARCH 23, 2020
To be able to choose the right platform, you need to know what kinds of outcomes you’re looking to drive out of these tools and how specifically they’ll enable your team. The sales email campaign content is highly customizable with Mail Merge tags that help you engage with your prospects, build a relationship, nurture them on multiple stages and drive conversions. Freshsales is the Sales CRM from Freshworks that has sales engagement tools built on top of it.
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