Remove CRM Remove Customer Service Remove Insurance Remove Sales Technology
article thumbnail

20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

Trends 110
article thumbnail

170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

article thumbnail

Best Business Phone Systems: 35+ Tools to Keep You Smilin’ and Dialin’

Sales Hacker

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. But even as technology has changed, the need for a way to make voice calls still remains. Customer service. Notable clients: Farmer’s Insurance, ChartLogic, Firefly Educate.

System 43