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What if CRM had not been invented?

Pointclear

James Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint. ” What would be the state of sales and marketing? Without CRM, where, oh where, would we be? I use a CR question to bring them back to reality.

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Adopting artificial intelligence in your sales process

PandaDoc

Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. As AI evolves, sales processes will become more predictive and proactive.

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How to Build Relationships With Mobile-First Customers

SugarCRM

Editor’s note: the following is a guest blog post in collaboration with Tracy Blanchard, an experienced freelance writer and business blogger, who focuses on providing advice for small businesses, customer service teams, and sales departments. Why should businesses be marketing to mobile-first customers?

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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

Pointclear

She is responsible for the direction and day-to-day editorial operations of award-winning publications including the executive journal, Customer Strategist; online business publication, 1to1 Magazine; its e-newsletter, Weekly Digest; and Think Customers: The 1to1 Blog. Ginger has covered the industry for more than 25 years.

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20 CRM Myths That Hinder Organizations from Achieving Sales Greatness

Accent Technologies

Even so, CRMs are underutilized. Many sales reps are apprehensive about learning and using a CRM, and some organizations are therefore reluctant to invest in a platform that their reps “won’t use.”. A lot of CRM apprehension stems from misunderstandings. CRM Usage Myths. Myth 1: My salespeople will never use a CRM.

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36 Best Lead Generation Tools to Increase Leads by 300%

Sales Hacker

As artificial intelligence grows more advanced, businesses can work from a list of those who are most likely to convert, making them much more efficient in their sales efforts. Click on the category of your choice to skip to the tools: Customer Analytics. Notable Clients: Social Media Examiner, Search Engine Journal, Yoast.

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Your Sales Tech Is Destroying Your Relationships With Prospects. Here's What You Can Do About it.

Hubspot Sales

Sadly, the "edge" that most sales technology promised to give them is actually hurting their relationships with buyers, and a chance at the elusive sale. Sales technology was supposed to make sales more efficient and personal -- it was supposed to help salespeople. That's just part of the job. Source: HubSpot Research.