How to Make the Most Out of NPS Survey Results
SEPTEMBER 5, 2019
Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. Insurance: 42. Telecommunications: 24. Leverage Promoters to Generate More Sales: According to statistics , referral programs are more effective to generate new business. Once you identify your promoters, make a referral plan. As they are already happy with your products/services, they will be more than happy to refer you when encouraged for referrals.