How to Make the Most Out of NPS Survey Results
SEPTEMBER 5, 2019
Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. Insurance: 42. Telecommunications: 24. CRM Customer Engagement Customer Experience Customer ServiceCustomer feedback. A strong foundation of any successful business. But one of the major mistakes most businesses make is that they do not pay much attention to the customer feedback implementation process.