Sales Enablement vs. Sales Operations

Showpad

Sales operations (sales ops) and sales enablement are terms used often within an organization. But how do they contribute to sales productivity and overall business performance? Sales Enablement versus Sales Operations.

Measuring Success in Sales Operations

InsightSquared

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. In sales operations, we do a lot. Putting out reactive fires, supporting reps, managing territories, reporting, building new functionality and processes in the CRM, and much more.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Sales Operations: The Guide They Never Gave You

InsightSquared

It’s one of my favorite questions to ask a fellow professional in sales operations. Insurance sales rep. Sales Operations is Still Developing. Sales operations as a profession is growing, yet it is a comparatively new function in businesses.

How to Build Your Sales Operations Team from Scratch

InsightSquared

Sales operations has been around for quite some time, but lately the function has been gaining momentum. Instead of behind-the-scenes sales support, sales ops now acts as a strategic partner for sales VPs and leadership. Where to Start: CRM.

The Ultimate Guide to Sales Operations in 2019

Hubspot Sales

The sales operations professional is like the coxswain for salespeople. Patrick Kelly, who led Xerox’s first Sales Operations group, describes the role as “all the nasty number things that you don’t want to do but need to do to make a great sales force.”.

4 Metrics to Measure the Health of Your Sales Organization

Sales Benchmark Index

With your selling motions in full swing, and with some bookings coming through the door, how can you best assess the health of your organization as it relates to revenue growth? Through our work helping leading companies grow their revenue.

Sales Reps Love Their CRM!

Smart Selling Tools

Sales reps love their CRM. In fact, who doesn’t love a good forecast session with their sales manager? Not only that, sales reps see tremendous value in the information reported back to them from the CRM. Sales reps do not love their CRM and see little value in it.

CRM 104

The only kick-ass guide to sales operations you'll ever need

Close.io

Your sales team isn't meeting its potential. A sales operations team can change that. If you want to make sure your sales team is firing on all cylinders and making as much money for your company as possible, you need sales ops. What is sales operations?

Director of Sales Operations Job Description

InsightSquared

The director of sales operations position is one of the most critical hires a company can make. It’s their job to help sales executives make sense of results and pinpoint the reasons why they fell short of or hit their goals.

Sales Operations Demystified: What It Is, Why It Matters, and How To Do It Right

Sales Hacker

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. Sales Ops: Table of Contents.

The Ultimate Guide to Sales Operations: What It Is and How to Implement It

Highspot

Modern sales ops professionals play a vital role in the success of a sales organization by staying ahead of problems and enabling the sales team to focus on selling. Why is sales operations important? Sales operations roles. Top sales operation tools.

Essential Skills of Winning Sales Operations

LeadFuze

It’s common for departments to have a full team for sales operations, cross-functioning with a traditional team of sales reps. So, what do Sales Operations entail? Sales operations in a B2B environment include quality lead management, strategic territory planning, contract and proposal management, forecasting, reporting, CRM management, and more. Skills of a Winning Sales Operation. Support new sales reps.

Four Opportunities to Use Artificial Intelligence to Master Sales Success

Miller Heiman Group

For the past few years, when the sales industry discusses sales technology trends, artificial intelligence (AI) rises to the top, although it has yet to take a foothold in the industry. The 2 nd Annual Sales Operations and Technology Study from Miller Heiman Group found that just more than 5% of sales organizations deploy AI in their sales technology stack, and the majority—66.2% of sales organizations—have not used the technology at all.

Increasing Seller Adoption of CRM: Turning a Passive Data Repository into a Powerful Decision-Making Tool

Miller Heiman Group

No seller has ever said, “My CRM helped me close that deal.” Yet customer relationship management (CRM) systems hold the information that could help sellers close deals. By tracking contacts, activities and opportunities, CRMs lent transparency to sales operations, allowing companies to better forecast revenue. CRM systems are now more affordable and accessible than ever. In 2013, 37 percent of sales teams reported widespread use of CRM systems.

CRM 72

Hiring for Sales Ops? The 5 Job Descriptions You Need

Hubspot Sales

Your sales team is working harder than ever to differentiate your product or service and close new business. Enter, the sales operations manager. Sales Operations Administrator Job Description. is responsible for supporting all stages of the sales cycle.”

How Sales Ops Can Add Value to the Sales Team

InsightSquared

If you work in sales operations, it may seem like the sales reps at your company don’t always see the value you are adding to their daily lives. It sometimes feels like the only thing you have in common is both of your job titles beginning with the word “sales”.

ACT 89

PODCAST 103: Accurate Data Will Set Your Funnels Reviews on Fire with Todd Abbott

Sales Hacker

This week on the Sales Hacker podcast, we speak with Todd Abbott , the President and COO of InsightSquared. How InsightSquared is adapting to Coronavirus — and Sales Hacker, too. Subscribe to the Sales Hacker Podcast. Revenue Operations Function [21:39].

How to Build Effective Sales Compensation Plans for Any Customer Facing Role

Sales Hacker

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan.

Data Governance: Salesforce Objects in a Lead-to-Cash Process

Sales Hacker

Without it, your sales team will struggle, the pipeline will dry up, and revenue will plummet. Which is why I’m going to outline some key concepts that should be considered and some pitfalls to avoid when designing the CRM process for a lead-to-cash cycle. Sales process stages.

Your Sales Year is Coming to an End. Are you ready?

InsightSquared

December around the corner also means your sales year is coming to an end. So, as a sales leader or manager, what do you do? I’ve faced this challenge as a senior sales executive, sales enablement executive and outside sales enablement specialist.

The State of Field Sales in 2020 (Plus Outside Sales Statistics)

Sales Hacker

Today, companies of all shapes and sizes still lack the technology needed to support their outside sales teams effectively. This survey gathered responses from over 250 B2B outside sales leaders and professionals across SMB, Mid-Market, and Enterprise level corporations. CRM Statistics.

Sales Acceleration on Demand: Outreach & DiscoverOrg

DiscoverOrg Sales

Sales acceleration” is a good buzzword, but all it really means is “sell more, faster” … without saying anything about “How?”. We’re excited to announce our redesigned Outreach integration, which will make sales processes faster and easier than ever. Sales research – fast.

Why We Are Raising a (Prosperous, Peaceful) Army

Pipeliner

Every army must be well equipped—and we equip ours with the right tools to readily conquer their individual sales territories. We equip salespeople with the most effective tools for sales. Unlike many traditional CRM approaches, ours is transparent. Hybrid CRM.

Another New Sales VP - Now What?

Sales Benchmark Index

The average tenure of a B2B Sales VP is about 18 months. That means roughly one-half of B2B sales VP’s last less than 18 months. Today''s post provides ways sales operations can deliver value quickly to a new sales VP. Sales VP churn isn’t getting any better.

Churn 328

Three Ways Sales Organizations Can Offer Buyers More Value

Miller Heiman Group

But the need for sales organizations to change is nothing new; it’s just more urgent now. Define a Sales Methodology. A sales methodology is a framework that explains how your sellers should approach each phase of the sales process. Layer Sales Technology.

Buyer 84

Why Your Sales Ops Plan for Next Year May Already Be Obsolete

Sales Benchmark Index

Has your Sales Ops planning kept up with the new realities? Setting Quotas, territory structures, headcounts and total compensation budgets are examples. Planning for new analytics software, Business Intelligence platform or new/upgraded CRM? Build the personas into your CRM.

Buyer 321

Putting Customer Segmentation To Work In The Field

Sales Benchmark Index

Today’s post is the first of three directed to Sales Operations leaders. Resource allocation is critical to success for sales. The word has come down - sales costs need to remain flat next year. Sitting with the Regional Sales VP, the scowl returned to his face.

Sales Tech Game Changers: How to Increase Your Sales Forecast

Smart Selling Tools

In this series, we ask Sales Tech Executives to describe how their solution can change a sales organization in a significant way. We call it Sales Tech Game Changers. Nancy: What are the top 3 ways your solution changes the game for a sales organization?

Creating the Ideal Performance Culture

Sales Benchmark Index

Sales Operations is responsible for creating that winning environment. 80% of its sales team was outside sales reps. Those reps were covering an extensive territory and large customer base. The Sales Operations team moved to reorganize the group.

Margin 305

3 sales enablement myths debunked for senior executives

Showpad

You may already have a sales enablement program, initiative or function at your organization. If your enablement initiative drives sales results as expected, you don’t need to read this article. Sales enablement is not about complicating processes or building new silos.

Getting Independent Reps and the Manufacturer on the Same Team

SugarCRM

“The people we sell to don’t buy our product,” Avi Barr, national sales manager at ASI during his presentation at SugarCon 2017. Getting sales reps on board with standard methodologies is a challenge for any business in any industry. But for manufacturers that often work with independent sales reps, who are used to their own best practices, it can be especially difficult. Any request from the manufacturing to change operating procedures will be met with resistance. .

The Key for Sales Ops in Driving Change

Sales Benchmark Index

As a Sales Operations leader, your success depends on getting change initiatives to stick. Within sales, an Expert Panel (EP) is comprised of your best front-line performers. Change initiatives in Sales Operations take many forms. Designing a new sales role.

Hit the Road to Improve the Stick-Rate of Your Initiatives

Sales Benchmark Index

You and your sales ops team work hard to deliver for sales. Download the Sales Ops Field Kit Here. Think about the last big effort you drove for sales. Rolling out a new CRM tool or territory structure. You and your sales ops team should hit the road.

An S.O.S. From Sales Ops to Company Leadership

Sales Benchmark Index

Listen up Chief Sales Officer. It’s time that Sales Operations gets your undivided attention. Download the Leaders Guide to Sales Ops Enablement by clicking here. There are multiple reasons why Sales Ops needs your attention now. Marketing and sales need alignment.

13 Signs Your Sales Turnover May Get Worse

Sales Benchmark Index

“Do we have a sales turnover problem that needs to be fixed now?". HR is busy filling open Sales Rep positions. This post helps HR and Sales decide if it’s time to fix the underlying cause. She is the HR business partner to sales. Sales Rep vacations.

Margin 323

It’s 2019, Still Segmenting and Planning in Excel?

Smart Selling Tools

When things click, we find our growth spurt and focus on the repeatability of the sales process. The interesting thing is, these companies have grown, the fledgling sales team has grown, and so has the supporting ops team. The sales team operates in CRM.

Sales Organization Structures for Success: Models, Tips, and Best Practices

Highspot

Proactively thinking through how and why your sales organization is set up a certain way ensures that you are not only making strategic hiring decisions but that you’re putting your reps in position to thrive. What does a sales department do? How do you structure a sales team?

The Scalable Sales Manager: the Key to Unlocking Your Sales Teams’ True Potential

Smart Selling Tools

The Scalable Sales Manager: The Key to Unlocking Your Sales Teams’ True Potential. The role of Sales Manager has always been one of the hardest jobs in sales. To say that sales managers have their work cut out for them would be a massive understatement.

Is Anyone Leading Lead Management?

Pointclear

Sales Lead Management is a complicated process. Sales lead management is a tough subject to truly get your arms around. There are dozens of outside vendors who say they manage some portion of the sales lead process and more than two dozen internal departments that contribute to the process and the decision making. My point is this—you need a Sales Lead Manager to pull all of the competing departments and managers together to obtain the best revenue per lead for your company.

New Product? Don’t Forget to Update the Sales Compensation Plan

Sales Benchmark Index

As the leader of sales operations, I am sure you are working on: Updating CRM systems with new product information. Revising or building a new sales process to enable sales reps. Modifying sales reports and dashboards to enable sales managers to track new product sales. What about the sales compensation plan? The success of the product launch lies in the performance of the sales reps. Focus on new product sales.