We all want the shiny new logos – but what about the opportunities right in front of you, with your existing customers?
Research shows that it costs businesses 6-7x more to acquire new customers than to retain existing ones.
Your customer service team is an untapped resource of customer knowledge that’ll grow your deal sizes and help you close business faster.
Join this session to learn why it’s crucial to combine these two customer-facing teams and drive a differentiated CX.
