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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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5 Roles Sales Decision Makers are Looking to Fill in 2023 [New Data]

Hubspot Sales

Employment of securities, commodities, and financial services sales agents is projected to grow 10% from 2021 to 2031 — faster than the average for all occupations. Employment of securities, commodities, and financial services sales agents is projected to grow 10% from 2021 to 2031 — faster than the average for all occupations.

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Why Business Decision Makers tune out Left Brain Thinkers

Babette Ten Haken

That is why business decision makers turn off and tune out presentations and communications from the left brain thinkers in your organization. When business decision makers tune out these talented professionals, their actions negatively impact workforce productivity and profitability in your organization. Hands down.

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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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Improving The Customer Experience With Behavior Modelling for Sellers

Sales and Marketing Management

A well-designed and customer-focused coaching program can educate sellers on the benefits of the account planning system so that the whole revenue team, from sales to marketing to customer service, is on the same page. . This baseline knowledge builds the flywheel on which successful ABM campaigns are built. .

Lead Rank 156
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3 Critical Things You Need To Know About Today’s Gatekeeper

MTD Sales Training

The fact is that today’s modern gatekeeper (GK) is an educated, highly trained, sophisticated and sales savvy professional, who often has power and authority. However, most GKs today are collage educated skilled professionals. Many GKs began their careers in customer service or making outgoing telephone cold calls.

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Why Technical Decision Makers tune out Right Brain Professionals

Babette Ten Haken

Any right brain professionals who have conversations with technical decision makers know one thing. These decision makers are skeptical: of everyone and about every presentation and conversation. Technical decision makers must make the right decision based on the right information. Also, terrifying.