article thumbnail

Who’s Responsible For Sales Enablement?

Partners in Excellence

Some thoughts: Perhaps the most critical person responsible for for maximizing the performance of sales people is the front line sales manager. It’s these people who are directly responsible for maximizing the performance of each person on the team. They make sure the organization has the right talent.

article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

Note that CSMs are not Customer Service advisors. The Account Manager, on the other hand, is responsible for renewals and for identifying up-sell and cross-sell opportunities. Many organizations pay a base salary with a bonus or incentive structure atop this, based on individual or team performance. Image Source ).