Lessonly
JANUARY 11, 2021
We kicked content creation into high-gear last year to offer customer service, sales, and training leaders with resources that range from podcasts and ebooks, to coloring pages and certifications. Our Customer Service Enablement 101 Certification. This 3-Part Sales Readiness Webinar Series.
The Brooks Group
MAY 24, 2017
Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Helps You Achieve Higher Margins.
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Allego
MARCH 28, 2023
Thanks to digital sales rooms (DSRs)—also known as digital experience rooms (DXRs) or digital solution rooms, you can help them with that. And using digital sales rooms, you can share content with customers and deliver a compelling, modern buying experience. Today’s buyers expect frictionless virtual evaluations.
Zoominfo
APRIL 10, 2018
Customer Service. Did you know that an estimated 67% of consumers use social networking sites for customer service ( source )? Customers turn to social media for many reasons—to report a problem, talk about their experience with your brand, or to simply stay up-to-date on your products or services.
Lessonly
JUNE 29, 2018
It’s no surprise that the world of customer service is in the middle of astronomical change. As customers continue to demand more from companies, the role of a customer service team is more important than ever in order to keep satisfaction and engagement high. Download The Future of Customer Service today !
Anthony Iannarino
AUGUST 5, 2020
You Are Not Customer Service. You have an operations team and some customer service or support roles paid to do that work while you work on acquiring new opportunities and new clients. You aren’t eligible for customer service rep of the year for your amazing ability to defuse angry clients.
criteria for success
OCTOBER 28, 2020
As a sales manager, a strong team is the best asset you can have. But in order to build a great sales team, you need to hire the best possible candidates for the job. The following are three stages of the interview process we outline in our comprehensive eBook, The Ultimate Guide to Hiring for Sales Managers. .
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