Lessonly
JULY 19, 2021
Whether you heard it in the 90’s Beastie Boys classic or if you experienced skill development in real life, you’ve likely figured out that dedicating time and focus to customer service skills training will help drive real results (and pay the bills.) . How to improve soft skills for customer service. That’s a wrap!
Lessonly
JANUARY 11, 2021
We kicked content creation into high-gear last year to offer customer service, sales, and training leaders with resources that range from podcasts and ebooks, to coloring pages and certifications. A Refreshed Training Plan Builder. Our Customer Service Enablement 101 Certification.
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The Brooks Group
MAY 24, 2017
Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.
Lessonly
OCTOBER 18, 2018
While companies recognize the importance of great customer service, leaders are often overwhelmed by the different processes, tools, and strategies that impact the customer experience. So, what are the most efficient and effective ways to improve customer service? Transform training. Measure what matters.
The Sales Hunter
DECEMBER 2, 2011
Sales Motivation: Leverage Your Best Customers. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. FREE eBook: The Negotiation Skills You Need! Client Login. Mark Hunter. leadership.
The Sales Hunter
DECEMBER 6, 2011
I’ll say this — based on the thousands of salespeople I’ve had the privilege to work with and train, I know without a doubt that if salespeople do these 5 things and do them well, they will have a high probability of achieving success. Related posts: The Myth of Finding More Time to Prospect: Sales Training Tip #412.
The Sales Hunter
JANUARY 27, 2012
5 Sales Training Tips for Sales Managers AND Salespeople. Whether you’re a rookie salesperson, a veteran salesperson or a sales manager, here are 5 sales training tips you need to take action on: 1. Keeping a journal of this type allows the salesperson to have a personal sales training book of their successes. Mark Hunter.
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