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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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3 Critical Things You Need To Know About Today’s Gatekeeper

MTD Sales Training

If you still view gatekeepers as annoying, low-level, annoying pawns whose mission in life is to do nothing but waste your time, cost you money and make your life miserable, then I have news for you. Here are three important things you need to realize and keep in mind about today’s gatekeepers (GK). #1 1 – Today’s GK is Smart.

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B2B Prospecting: The 11 Best Methods You Should Be Leveraging

Hubspot Sales

Learn how to communicate with gatekeepers. Prioritize educating your buyer. But referrals rarely come arbitrarily — you need to give a customer some reason to recommend your solution to their friends, colleagues, or industry peers. Learn how to communicate with gatekeepers. Personalize your outreach.

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Do You Buy Shoes?

Smooth Sale

Persevering past the gatekeepers proved to be well worthwhile. And continuing with excellence in customer service will produce a loyal clientele. Sales Tales that Educate and produce a Laugh! . I have fond memories of working my way up through the corporate maze of an international company.

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Effective Ways to Sell to C-Suite Buyers

CloserIQ

You also need to highlight your edge against competitors to stand out – and talking about customer service and your low prices isn’t going to cut it at this level. . Often, the only way to get past their gatekeepers will be via a warm introduction from someone they know and trust as a credible source. Warm introduction.

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SBWA — Selling By Walking Around

Partners in Excellence

Too often, sales people don’t take the time to really understand what’s going on in our customers. Perhaps we make educated guesses based on financial performance or what we’ve read. We may want to sit in their customer service organization, listening to calls from their customers.

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Are You Patiently Following Up?

Smooth Sale

Call after 5:00 pm – the time the gatekeepers generally leave for the d ay. Abodo Riani, Serial Entrepreneur, Offers Discounted Services Empowering Entrepreneurs. Sales Tales that Educate and produce a Laugh! The balancing act is to avoid annoying the twelve contacts or the person making the referrals.