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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. A better way to train and educate your customer service teams is to get software that’s specifically built for that purpose.

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Why You Can't Motivate Workers | Sales Motivation and Sales Training

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Why You Can’t Motivate Workers. ” This advice bolsters a growing, albeit not fully accepted, belief among managers that money may not the best motivator of workers. Mark’s Insights on PRICING. Mark’s Insights on PROSPECTING. Negotiation.

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The Essential Customer Service Skills List

Lessonly

Thanks to technology, consumers now have the ability to make educated buying decisions about when, where, how, and with whom they spend their hard-earned money. And because that decision is usually backed by thoughtful research, it means that people are placing value on the customer service experience now, more than ever before.

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The Exploited and Expensive Myths of Motivation – Friday’s Editorial

Increase Sales

Motivation of others continues to be an exploited and expensive myth. Experts, gurus and consultants speak, write, train and educate all about how companies and those in leadership positions must motivate their employees from the dock worker to the customer service representative to the sales person to any other employee.

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Financial Literacy: A Key to Unlocking a Brighter Future

Pipeliner

That’s where the National Finance Educators Council (NFEC) comes in. They provide financial education to people of all ages, from kids to adults. When employees feel like they are working for a company that is committed to making a difference, they are more likely to be motivated and productive.

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Your Customer Has Changed. Have You? 6 Questions You Must Answer.

The Sales Hunter

Is the information that customers are gathering from the internet accurate or not accurate? List what you’ve heard to help educate you as to what your customers are thinking. Do customers mention the names of competitors, and if so, what are they saying about them? ” Sales Motivation Blog.

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