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2 Ways We create Unforgettably Innovative Customer Experiences

Babette Ten Haken

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

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When We leverage Our Customer Retention Superpower

Babette Ten Haken

Each of us has a customer retention superpower. Regardless of our job title, pay grade or level of education. These small things are part of our personal and professional DNA, regardless of our job titles or pay grades or levels of education. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

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Why Business Decision Makers tune out Left Brain Thinkers

Babette Ten Haken

There is no better way than storytelling to bridge communication disconnects between professional disciplines, pay grades and levels of education. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Find out more right here. Her playbook of communication hacks, Do YOU Mean Business?

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One Millimeter Mindset™ 2018 Workforce Collaboration Blog Review

Babette Ten Haken

Even when we work with people who are more or less educated than we are. Collaborative Workplace Experiences create Better Customer Experiences. Confusing Customer Service Delivery with Customer Experience Delivery. 2 Ways We create unforgettably Innovative Customer Experiences. Enjoy this blog post?

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Why Professional Terminology gets in Your Way Professionally

Babette Ten Haken

Then, take the next steps towards bridging the cross-discipline, cross-educational communications abyss. There is no better way than storytelling to bridge communication disconnects between professional disciplines, pay grades and levels of education. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

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Update and upgrade by taking a STEM or Left Brain Colleague to coffee!

Babette Ten Haken

In terms of job titles, pay grades, professional disciplines, level of education, you name it. There is no better way than storytelling to bridge communication disconnects between professional disciplines, paygrades and levels of education. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

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Collaborative Revenue Generation is Everyone’s Job Function

Babette Ten Haken

Consider that each employee touches some aspect of the customer acquisition and retention process. Regardless of job title, function, pay grade or educational pedigree (or not). I offer you 16 collaboration exercises to jump-start collaborative customer retention in your own career trajectory. Have I got your attention?

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