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Why the Skepticism? Understanding Small Business Owners’ Concerns About Digital Marketing

BuzzBoard

To overcome these marketing challenges, it’s essential to focus on digital marketing education. This consists of learning how to use digital platforms to augment, rather than replace, their relationships with customers. This statistic underlines a potential deficit in digital marketing education.

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Financial Literacy: A Key to Unlocking a Brighter Future

Pipeliner

That’s where the National Finance Educators Council (NFEC) comes in. They provide financial education to people of all ages, from kids to adults. They provide financial education to people of all ages and partner with financial services businesses to provide financial education to their customers.

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6 Reasons Why You Should Build a Customer Education Program

Guru

Michael is General Manager, Service Hub at HubSpot and a guest blogger for Guru. Join Guru's upcoming webinar with Michael for an interactive discussion on the paradigm shift in customer service, and how the function is becoming a key revenue driver for businesses.

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Tactics To Help You Meet Your 2020 Sales Goals

Sales and Marketing Management

Host webinars. Before they are ready to make an educated buying decision, however, they need insight, context and practical solutions to their business problems. As a recognized thought leader, you’re building trust with customers and prospects. To your customers, you’re already the face of the company.

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Viva Customer Service! 3 Takeaways from ICMI’s CC Demo

Lessonly

Instead of leaving customer service success up to the roll of a dice, contact center leaders from across the country met for three days to discuss industry trends, consider upcoming challenges, and learn about the latest technology solutions. The best customer service teams know the power of practice. Adam Toporek. .

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5 Ways to Build Up Customer Loyalty

Zoominfo

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

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The Great Customer Resignation

Zoominfo

As competition for customers continues to grow, you have to work harder to keep yours around. Here’s what you should prioritize in the new year to avoid the Great Customer Resignation, and how ZoomInfo can help. Prioritize the Customer Experience Improving customer service and support should be at the top of your list for 2022.

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