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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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How to Enhance Your Business Approach to Customer Service

Smooth Sale

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

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Do You Ensure a Smooth Running Customer Service Department?

Smooth Sale

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Sometimes the wait for customers is extraordinarily long, and on occasion, the line drops to begin again.

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Customer Service Skills: Can You Repeat That? 

Lessonly

This is what most people think of when they think of customer service. I’m here to tell you that this is what it feels like some days, but in my almost 10 years of customer service experience, it’s way more than that. The customer is always right, view page 135 of your customer service training manual.” ) Sound familiar?

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7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. These are the bases of customer care. Add variety.

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The 12 Best Lead Nurturing Software Options for Your Business

LeadBoxer

Lead nurturing software automates much of this process, letting your sales reps stay focused on high-touch connections. With lead nurturing software, you can deliver tailor-made emails, texts, and other content in response to any number of lead behaviors, all at scale. What is Lead Nurturing Software?

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Pick The Right Plays: Using the Go-To-Market Framework

Zoominfo

According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company. Customer interviews are also beneficial. Build Loyalty.