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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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Do You Use The Seven Top Ways You Can Look After Your Customers?

Smooth Sale

If running a hotel or B&B, you could offer your guests free room upgrades or breakfast upgrades. If your customers and clients feel an issue with their room, move them to a superior room instead of sorting their current one. Customer service and training teach us to ensure employees are the best version of themselves.