article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

An inside BDR (Business Development Representative), for instance, focuses on prospecting and pre-qualifying outbound leads. Outbound cold calling or emailing. Upselling and cross-selling to existing customers. Note that CSMs are not Customer Service advisors. Attending sales training and coaching sessions.

article thumbnail

Sales Strategy: 6 Steps to Increase Conversion Rates

LeadFuze

Sales strategies can be divided into inbound and outbound strategies. It prioritizes customers’ interests, pain points, needs, and goals. . Outbound sales strategy. An outbound sales strategy is based on seller actions. If you’re using an outbound sales strategy, you’re contacting leads instead of having them come to you.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS Sales 101: Your Guide to The Perfect SaaS Sales Strategy

Sales Hacker

I like to use Intercom to send an automatic email series over the course of a couple of weeks to everyone who has signed up for a free trial, educating them on ways to use EmailAnalytics and offering them incentives to upgrade to a paid account. One report from Salesforce found that 79% of customers prefer salespeople who act as advisors.

article thumbnail

The Ultimate Guide to Channel Sales

Hubspot Sales

CeCe Bazar Aparo , director of account-based revenue at EverTrue, recommends interviewing your customer service and technical support teams. Although training a partner requires more time and resources, it also gives them an additional incentive to work with you. Ensure partner expectations are being met (or exceeded!).

article thumbnail

3 Reputable Outbound Sales Strategies for Sure Sales Success

LeadFuze

What Is Outbound Sales? All sales reps need to know about outbound sales strategies, but before we go ahead and discuss all that, let’s focus first on the definition of outbound sales. Outbound sales are those in which a seller initiates contact with a prospective buyer. 7 Steps to Run Outbound Sales Campaign.

article thumbnail

How to write a sales strategy that actually works

PandaDoc

For example, if one of your KPIs revolves around the number of outbound follow-ups that a rep makes month over month, a rep has complete control over that. Usually, this section of a sales plan will consist of an ideal customer profile or buyer persona, demographics, and insights into buyer behavior. Research your competition.

article thumbnail

12 Examples of Smart Sales Goals to Guide Your Team

Highspot

As a result, setting a goal with an incentive can help you increase the number of outbound calls your team makes. Offer incentives (like gift cards or bonuses), so they’ll be motivated to meet or exceed the quota. Here’s how a goal in this category could look: Increase our customer retention rate (i.e.