Remove Customer Service Remove Inside Sales Remove Study Remove Training
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6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.

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How Significant is the Migration to Inside Sales?

Understanding the Sales Force

Chad Burmeister , who is well known throughout the inside sales community, was one of the attendees. At one of the lunch breaks, he was talking about the customers his company, Connect and Sell , helps. He commented that most of them are inside sales organizations. Today, that has increased by 150%.

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Why CEOs Are Failing Account Based Sales Reps

No More Cold Calling

They don’t have the skills or tools for success in a Sales 3.0 Account based sales reps are the only feet on the street anymore. Much of the sales process has been shifted to inside sales, which requires different skills. Development Philosophy: You subscribe to “one and done” training. Congratulations.

Hiring 214
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Factor 8 Is Hiring Inside Sales Trainers!

Factor 8

If helping reps improve is your favorite part of the job, you love to train and call coach, and you agree that inside sales is harder than field sales…read on! Our current team of Advisors are Inside Sales experts with backgrounds of 15 or more years at the Director or VP level. Seriously, this is big.

Hiring 39
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2019 Selling Challenges Study

Richardson

Richardson’s 2019 Selling Challenges Study research reveals a panoramic view of the changes confronting sales professionals today. With hundreds of responses, we’ve captured timely insights into how 2019 will unfold and how to address emerging challenges. Our research reveals that:

Study 40
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The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Every company wants to deliver a great customer experience, but not every company has identified or implemented the customer experience strategies that enable them to follow through. What customer service best practices should your customer experience strategies include?

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IBM Watson Now Smarter than When on Jeopardy

Score More Sales

When I was at the Smarter Commerce Global Summit in Nashville this year, I wrote about the news that Watson would be starting to use AI expertise to help in customer service applications. For starters: How do you get trained in your company – in a methodical way, or as you fly by the seat of your pants?

Lead Rank 178