Customer Centric Selling

APRIL 8, 2015

While more challenging to sellers, getting executives in sales, marketing customer retention, customer service, etc. One caution: Increased revenue must be multiplied by gross margins to convert them to bottom line benefits. Sign-up NOW for the next open workshop coming May 5-8 in Boston.

Hiring 40

Hiring Enterprise Enterprise Vendor 40

Sales Hacker Training

AUGUST 10, 2021

But when you look at the customer service team, sometimes the people with the least amount of experience who get paid the least amount of money and get the least amount of training are spending the most amount of time with your valued customers and clients. Training during the last 15+ months [10:43].

Training 119

Training Scale Webinar Metrics Face-to-face 119

Babette Ten Haken

MARCH 27, 2019

In my Storytelling for STEM Professionals and Left Brain Thinkers workshops, we break down communication barriers between functional silos. No one’s voice is marginalized, when creating a storytelling culture becomes part of your human capital strategy. And, more importantly, do you understand what they are saying?

Ideal Customer Profile 18

Ideal Customer Profile SME Education Engineering 18

Babette Ten Haken

MARCH 13, 2019

This post reflects a snippet from discussion from a recent workshop I gave on the power of storytelling for stakeholder buy-in. When project teams marginalize stakeholders, stakeholders have only one decision to make. Because these stakeholders and decision makers feel marginalized from technical and engineering conversations.

Ideal Customer Profile 12

Ideal Customer Profile Proposal SME Margin 12

Babette Ten Haken

MAY 9, 2019

In fact, the heroes and heroines of your stories may be the very folks you ignore, marginalize or forget about along your professional path. My storytelling keynotes, workshops and facilitated group programs focus leaders, managers, employees and stakeholders, like you, on discovering the other half of your stories. Contact me here.

Epiphany 86

Epiphany SME Margin Ideal Customer Profile 86

Babette Ten Haken

MAY 13, 2019

My keynotes and workshops take a deep dive into just why your (and their) biases and baggage impede the quality and outcomes of your professional communication. Consider how my keynotes and workshops explore why professional bias and baggage – yours and theirs – ultimately impedes the quality of workforce capacity and output.

Ideal Customer Profile 62

Ideal Customer Profile SME Retention Education 62

Babette Ten Haken

MARCH 4, 2019

Because instead of an invitation for everyone seated around the table to communicate and collaborate, the clear message we deliver is one of marginalization. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. If we seek buy in, well, no, thank you. Even professional elitism.

SME 82

SME Ideal Customer Profile Margin Exercises 82

Babette Ten Haken

JANUARY 30, 2019

Over time, naysayers are marginalized and they eagerly return the favor. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Gain tactics to help you better serve yourself, so you can better serve customers. From the start of the initiative. Click here and share with me!

Ideal Customer Profile 76

Ideal Customer Profile Guidelines Engineering Margin 76

Babette Ten Haken

JANUARY 24, 2019

Are the stories you tell primarily focused on crisis situations, featuring deployment of field service teams and after-hours support? These big, sexy stories truly showcase the breadth and depth of an organization’s product, service and people offerings. Will customers be prepared? Let’s face it. Yes, you say.

Outsourcing Services 73

Outsourcing Services Decision Maker Ideal Customer Profile Hiring 73

Babette Ten Haken

JANUARY 17, 2019

How frequently does misinterpretation negatively impact customer experience, making customers feel like they are working for your system? When communication disconnects are perpetuated, colleagues feel marginalized from the conversation. Customers feel the same way. Instead of vice versa. Stuck in a professional rut?

Retention 70

Retention Customer Margin System 70

Sales Hacker Training

SEPTEMBER 5, 2018

Their BTS Sales Practice solution trains professionals in skills such as negotiation, account strategy development, value communication, and customer empathy. Carew International provides end-to-end support in sales training, leadership development, and customer service. Onsite workshops. 9) Carew International.

Training 103

Training Scale Lead Qualification Lead Rank 103

Babette Ten Haken

JANUARY 28, 2019

Due to professional behavior and communication patterns which marginalize, rather than include. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Babette Ten Haken is a professional speaker specializing in customer retention. Then take these next steps.

Ideal Customer Profile 82

Ideal Customer Profile Decision Maker Engineering Hiring 82

Babette Ten Haken

FEBRUARY 20, 2019

When internal stakeholders do not understand how “ what they do” impacts what other stakeholders “do,” they are marginalized from creating aggregated experiential anything. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Instead of developing into “far more than.”

Ideal Customer Profile 16

Ideal Customer Profile Customer SME Hiring 16

Sales Hacker Training

APRIL 30, 2018

In its early years, sales enablement either emerged as a subset of the broader field of Sales Operations or as a function performed singularly or collectively by other business units (sales, marketing, customer service, etc.) Too many sellers on the floor can impact profit margins while an insufficient number can retard growth.

Sales Enablement 103

Sales Enablement Top of Funnel Sales Qualified Lead Lead Rank 103

Babette Ten Haken

FEBRUARY 14, 2019

Which stakeholders are you currently marginalizing from creating profitable collaborative outcomes? Shouldn’t our differences become strengths and opportunities – instead of impediments – for serving our customers (and each other) better and better?”. Babette Ten Haken is a customer retention specialist. And should be.

Positioning 13

Positioning Ideal Customer Profile Guidelines Face-to-face 13

Highspot

FEBRUARY 22, 2024

Improve Customer Service By meeting aggregate demand, S&OP leads to higher customer satisfaction and loyalty. A company might identify cost-saving opportunities in its supply chain, increasing its profit margins. A retailer might use S&OP insights to ensure popular items are always in stock.

Forecasting 52

Forecasting Trends Lead Rank Survey 52