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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks.

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How to Align Sales and Customer Service to Drive Higher Revenue

Selling Power

Be sure you’re maximizing the benefits of happy customers by aligning your sales and customer service departments with these six tips.

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The 5 Stages of Sales Management

Openview

When that transition is from an individual contributor to manager, that adjustment can be even more jarring. We all know the typical story with sales managers – they were a top performing salesperson, had ambitions to move up in their career, and then a position opens up and they are managing a group of salespeople.

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Why You Should Outsource Your Sales Training

Janek Performance Group

Sales executives and sales managers would agree that their sales teams need ongoing training, coaching and support to get to the top of the game and stay there. In a fiercely-competitive market, your sales reps should challenge themselves to learn more, achieve greater results and embrace new strategies.

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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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Sales Management–Pragmatic Selfishness

Partners in Excellence

But we aren’t the people out on the front lines selling, or designing and implementing a new marketing program, or directly supporting our customers in customer service. But the manager’s job isn’t finished with that, there’s much more in helping each person on the team maximize performance.

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Top Sales Training Trends to Watch in 2022

Janek Performance Group

Like in a post-apocalyptic movie, sales heroes valiantly fought a formidable foe, developing and broadening their skills to combat the challenges of uncertain markets, supply-chain chaos, rising inflation, and the great resignation. To maximize time and attention, training must be broken into smaller blocks.

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