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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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Apple iPad vs. Microsoft Surface… But I’m #3! Can I Still Win?

The Sales Hunter

The launch of both the Microsoft Surface tablet and the launch of the new Apple iPad Mini is a classic case of this. If I’m a maker of tablets, I’d say thanks to both Microsoft and Apple for creating a market that is growing rapidly. Quit trying to worry about whether your marketing plan is getting drowned by the big boys.

Microsoft 161
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How to Use AI Tools (like ChatGPT) for Sales

Allego

Since then, rivals Google and Microsoft have poured billions (with a B) of dollars into generative AI tools, with mixed results. Salespeople can use chatbots to automate their sales processes and provide instant responses to customer queries.

Tools 118
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12 Video Conferencing Tools You Can Use in Your Sales Process

Hubspot Sales

Microsoft Teams. Best for: Microsoft Office users. If your organization uses Microsoft Office as your main software suite of choice, Microsoft Teams is a good video conferencing option. Cisco Webex also has robust enterprise options for accounts that need many users and remote support for all your customer service needs.

Video 141
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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27 Best AI Chatbots for Your Business to Try

Nutshell

From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. For example, a customer service AI chatbot can assist your team — and your customers. Jasper AI also offers an API for you to add their AI services to your platform.

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Customer Facing Roles and the Power of Team (video)

Pipeliner

The interview discusses: Customer-Facing Roles. Customer-Facing Roles. The most popular customer facing roles are in marketing, sales, and customer service. Marketing speaks to the audience, sales closes the deal, and customer service enhances the customer experience. Empathy and Communication.

Video 98