Pipeliner
MAY 19, 2020
Effective e-mail marketing entails that you know your market and how and when they like being talked to so you can convince them properly to make a purchase and give them good customer service that keeps them coming back for more. As an SME, you have a very personal relationship with your customers. THE NITTY GRITTY.
Salesmate
AUGUST 19, 2020
As shown in the following Software Advice FrontRunners grid, Salesmate is leading the SME CRM market for Customer Satisfaction and Usability compared to most incumbent players such as Pipedrive, Freshsales, and Hubspot. Value for Money Salesmate offers an integrated platform to grow your business.
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Babette Ten Haken
AUGUST 23, 2018
When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. After all, they are hired, and compensated, to go out there and hunt prospective clients. Customer retention matters when it is time to renew that contract. Close deals. End of story.
Babette Ten Haken
DECEMBER 3, 2018
When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. After all, the prospect of turning new business into repeat business means we bring value to their business tables.
Babette Ten Haken
JANUARY 7, 2019
Yet, each time she either sent that story to current or prospective clients, or told that story to them herself, she fell short of being convincing. And even outsourced and curated customer stories can sound too good to be true to current and prospective clients. Compelling storytelling fuels customer retention.
Babette Ten Haken
DECEMBER 6, 2018
Have you ever found yourself in a situation where prospective or current clients asked you: “So just how did you do that?” One Millimeter Mindset speaking and storytelling programs are dedicated to: Leveraging Collaborative Business Models and Profitable Workforces to Retain Customers. How did you respond? is available on Amazon.com.
Babette Ten Haken
AUGUST 20, 2018
Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Then, when our service teams visit with customers, these stories are so easy to tell. Except these teams do not even realize (or have been told) that they actually can engage the customer in storytelling.
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