Remove Customer Service Remove Sales Remove Selling Skills Remove Tools
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3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

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VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

The Sales Hunter

The “Out of Office” auto reply feature can be a great tool to capitalize on sales opportunities. Think about it… your customer or prospect emails you. Check out the below video to see how this works: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

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How a Simple Pause Can Save a Sales Call

The Sales Hunter

Sure, you may know quite a bit more than your customer, but if you don’t learn to pause at the right time, you may lose the sale. The typical salesperson thinks they know everything, and many times they do know quite a bit more than the customer. The customer is talking and you didn’t even have to ask a question.

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7 Tips to Skyrocket Performance In Small Sales Teams

Sales and Marketing Management

Author: Charlotte Powell You don’t need a big sales team to make a lot of money. Small sales teams can perform incredibly well if you get the right balance of skills, motivation, and resources. How can you inspire your sales team to go above and beyond? Run a skills assessment. Run a skills assessment.

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Keeping the Sale Alive with Email After the Sales Call

The Sales Hunter

Email is neither the primary way to make sales nor the best way. Treat email as one of the tools you have to communicate with a prospect/customer. Too many salespeople think they can use email exclusively to generate sales. Use email as a tool to engage and separate yourself from your competition.

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The Power of Short Questions in the Sales Process

The Sales Hunter

Short-questions are truly an amazing tool most salespeople never seem to grasp. Problem is that questions of that type do little to help the sales process. In fact, I’ll contend many times that they wind up harming the sales process. The sales process is about getting the customer talking.

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Stop Using Your Brain as Your CRM

The Sales Hunter

Sure, we’ll be able to remember the big stuff, but many times the ability to close a sale rests on our ability to take a small key piece of information and leverage it. Make a commitment to use the tools you have, and that includes your CRM system. This means either at the end of each sales call or at the end of each day.

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