article thumbnail

3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.

article thumbnail

Stop Using Your Brain as Your CRM

The Sales Hunter

Make a commitment to use the tools you have, and that includes your CRM system. Blog Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customer customer service sales information'

CRM 261
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Things NOT to Do When Leaving a Voicemail

The Sales Hunter

Voicemail messages are a powerful tool if done right! There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Voicemail messages are an effective tool if used properly and it starts by not doing the stupid stuff.

Call-back 263
article thumbnail

VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

The Sales Hunter

The “Out of Office” auto reply feature can be a great tool to capitalize on sales opportunities. Think about it… your customer or prospect emails you. Blog Closing a Sale Customer Service Professional Selling Skills Prospecting email email tips prospect sales prospecting video video sales tip'

Video 218
article thumbnail

How a Simple Pause Can Save a Sales Call

The Sales Hunter

Another great benefit about pausing after the customer speaks before saying anything is oftentimes the customer will start talking some more. The customer is talking and you didn’t even have to ask a question. Pausing is also a powerful tool when we are communicating something of importance.

article thumbnail

Keeping the Sale Alive with Email After the Sales Call

The Sales Hunter

Treat email as one of the tools you have to communicate with a prospect/customer. While email isn’t an exclusive tool, it is a great tool to follow up with a prospect after you’ve met them. Use email as a tool to engage and separate yourself from your competition. ” Sales Motivation Blog.

article thumbnail

The Power of Short Questions in the Sales Process

The Sales Hunter

The best way to engage your prospect or customer is by asking short questions. Short-questions are truly an amazing tool most salespeople never seem to grasp. Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. ” Sales Motivation Blog.