article thumbnail

7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. These are the bases of customer care. Add variety.

article thumbnail

Tactics To Help You Meet Your 2020 Sales Goals

Sales and Marketing Management

Share links to your company’s latest case study with your prospects. Update your followers on the trade shows you attend, the courses and seminars you take for continuing education credits and any time you receive company or industry recognition. . As a recognized thought leader, you’re building trust with customers and prospects.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Want to Start Making an Attitude Change? | Top Sales Trainer | Best.

Jeffrey Gitomer

Study the thoughts and writings of positive people. Attend seminars and take courses. Public Seminars – See Jeffrey Live! Upcoming Seminars. Understand you always have (had) a choice. If you think it’s ok, it is…if you think it’s not ok, it’s not. Invest time, don’t spend it. Share this Post.

Hiring 257
article thumbnail

23.5 Characteristics of Trusted and Trustworthy People | Jeffrey.

Jeffrey Gitomer

Study this list, and add to it. Public Seminars – See Jeffrey Live! Upcoming Seminars. Dedication to personal excellence and mastery of a craft leads to trust. Friendship based on respect, mutual admiration, truth, and fun leads to trust. I trust myself first. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Hiring 295
article thumbnail

The Respect Factor ? Earning Versus Demanding | Jeffrey.

Jeffrey Gitomer

KEY ACTION TO TAKE: Study your words and actions. Study your reputation. Public Seminars – See Jeffrey Live! Upcoming Seminars. HERE’S THE CHALLENGE: Do they respect the person that wears it – or should I say the person who earns it? Do they deserve respect? Does it deserve respect? Share this Post.

Hiring 310
article thumbnail

Every Great Salesperson Was Once a Beginner | Jeffrey Gitomer.

Jeffrey Gitomer

Actually I started studying sales in 1972. Public Seminars – See Jeffrey Live! Upcoming Seminars. REALITY: No, it’s not easy for me to say anything, or do anything. Yes, I’m somewhat successful now, BUT I didn’t start with nine best-selling books. I started by writing one 750-word column. And made sales for 35 years.

Hiring 226
article thumbnail

Make More Sales By Avoiding These Common Blunders | Jeffrey.

Jeffrey Gitomer

HINT: Those are your biggest mistakes to include, improve, and study. Why would you use time-worn, awkward phrases that manipulate the customer and make everyone uncomfortable? Public Seminars – See Jeffrey Live! Upcoming Seminars. But I promise you will overlook some. Using closing techniques. Raleigh, NC.

Hiring 225