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Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

Salesmate

As shown in the following Software Advice FrontRunners grid, Salesmate is leading the SME CRM market for Customer Satisfaction and Usability compared to most incumbent players such as Pipedrive, Freshsales, and Hubspot. Customer Support We believe that quality and personalized support is crucial to the customer’s success.

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2 Ways We create Unforgettably Innovative Customer Experiences

Babette Ten Haken

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Retention 154
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3 Ways Your Value Added Customer Experience Efforts are not Valued

Babette Ten Haken

Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Customer 109
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To discover the Customer Experience Gap think Laterally

Babette Ten Haken

She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken serves organizations as an inspiring speaker, strategist, coach and storyteller. Babette’s playbook of collaboration tools, Do YOU Mean Business? , is available on Amazon.

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3 Reasons We fall short of fulfilling Our Professional Development Quota

Babette Ten Haken

To training. And more training. She is a member of SME, ASQ, SHRM and the National Speakers Association. Now, we do not take the time to ponder just what “doing so much more” actually looks like. However, we do know that our employer’s professional development options for us are limited. Over time, we feel trapped, stuck.

Quota 56
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Are Experience Conflicts sabotaging Our Customer Retention Strategy?

Babette Ten Haken

Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association.