Three Customer Service Secrets—True or False?
Mr. Inside Sales
OCTOBER 24, 2018
How would you rate your cell phone company’s customer service? To get the answers to these questions, we conducted a survey and here are some of the words consumers used most often: Dread. Customer service basics are a part of all inside sales positions. Take the following quiz yourself and see how many you and your team get right: True or False: You either have the right personality or disposition to be a good customer service rep or you don’t.