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The Magic Customer Service Question

The Sales Heretic

Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. But this evening, it was late and [.].

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

It provides customers with a better experience, because digital self-serve options handle many simple interactions, while sales representatives working virtually are more responsive to requests for help or expertise. Virtual channels can raise productivity and lower selling costs, due to less time and expense for travel.

Lead Rank 339
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7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. These are the bases of customer care. Add variety.

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How Top Sales Teams in the Travel Industry Win Again and Again Thanks to Better Training Methods for Employees

Lessonly

People are traveling once again and our world is slowly but surely opening up- yippy! Inbound calls are increasing, so teams are eagerly hiring new employees, scheduling them on 90-day onboarding plans, and sending them off to provide the best sales and service to your customers. . Source: (SHRM) .

Travel 26
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Insights on Outbound Conference in Atlanta

Pointclear

Morning sessions set-up workshops in the afternoon. Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. Sales is NOT customer service.”. Simplified. ”

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How Professional Bias undercuts Productivity and Profitability

Babette Ten Haken

I have a great Workshop and Speaking Program called Overcoming Professional Intimidation and Us versus Them Mindset. ” Or, consider the administrators, customer service reps and loading dock workers who continuously are asked: “Hey, can you do this for me?” And there you have it. How might you collaborate?

SME 53
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Differentiation is about seeking Business Common Ground

Babette Ten Haken

Consequently, customers realize they have no reason to continue doing business with us. Seeking business common ground differentiates the customer’s experience of us. I am privileged and honored to travel the globe, speaking to and working with many talented entrepreneurs and business professionals. That is tragic.