article thumbnail

Selling In A Covid-19 World

Partners in Excellence

We are learning how to engage our customers in new ways, and across multiple channels. Consciously focusing on engagement is critical–both how our customers feel engaged and how our people feel engaged. I had the great pleasure of speaking with Lisa Pope , Executive Vice President of North American Sales for Epicor.

Epicor 104
article thumbnail

The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

Getting prospective customers into the sales funnel is part of the battle, but converting them and keeping them as customers is a whole other challenge. But, exactly how to prevent what one sales expert calls the “Great Customer Resignation” is the topic of this episode of the Modern Selling Podcast. million a year.

Churn 132
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Two Types of Tech Companies and How Each Should Sell

Sales and Marketing Management

Successful technology companies, on the other hand, aim to reach customers and clients through a particular scope. Modern buyers are savvy and look beyond value, so companies should categorize themselves according to the markets they most influence and segment customers according to how they buy. How to Know and Own the Right Market.

Epicor 180
article thumbnail

InsightSelling through StorySelling

Insight Demand

Before a meeting, a potential customer downloads, and then watches 11-videos on SAP’s CRM. So by the time the meeting rolls around, the last thing the potential customer wanted was more information, because they’re drowning in it. Because an Insight Scenario is about someone else, the customer won’t feel attacked. True story.

Epicor 30
article thumbnail

How to Grow Your Revenue with CRM Reports & Dashboards

SugarCRM

Use cases: Identify which of your products and/or services drive customer service engagement. Issue resolution time versus customer satisfaction. The most common issues your customers are contacting support for. Identify bookings by product and region. Service Dashboard. Learn More About American Specialties.

Report 26
article thumbnail

Insight Selling- How to sell value & differentiate your product with Insight Scenarios.

Insight Demand

So, how does a salesperson deliver insight so that it challenges the customer’s thinking without challenging the customer? In Part Two, we will provide six reasons why Insight Scenarios™ trump verbal persuasion at delivering insight to your customers. What this buyer wants is insight. Click to Buy on Amazon ). Michael.

Epicor 26