The Center for Sales Strategy

MARCH 21, 2023

In sales, you need to understand the difference between an objection and an objective. Here are the four most common customer objections that a salesperson will encounter. Objections are easy to overcome if you've done your homework prior to your customer needs analysis meeting.

Objections 88

Objections Analysis Research Meeting 88

Grant Cardone

DECEMBER 8, 2023

Customers have a different set of priorities for their spending. Therefore, handling objections smoothly is more important than ever to your success this season. After all, you gotta compete with old Saint Nick — which ain’t easy… 4 Closes for Handling Holiday […] The post Handling Objections: Holiday Edition appeared first on GCTV.

Objections 78

Objections Closing Customer 78

SBI Growth

MAY 13, 2013

One of the biggest problems for sales reps is customer objections. In this article I will address an alternative way to look at objection handling – from the point of view of the buyer. For instance, in a recent blog I wrote about improving customer insights with micro questions. Understanding Customer Objections.

Objections 306

Objections Customer Revelation Buyer Persona 306

Pipeliner

SEPTEMBER 27, 2023

being released on the 28th of September —comes a fantastic new feature: Custom Entities (functionality referred to in some other CRM systems as “Custom Objects”). Custom Entities A Custom Entity is an Entity created by a company to fit their particular line of business. No coding is required.

Pipeline 52

Pipeline CRM Objections Customer 52

SalesFuel

APRIL 19, 2024

How is your client supposed to get personalized ads to current and potential customers with cookies decreasing everywhere? This data loss needs to be made up for, and brands are updating their content marketing objectives to do so. And 71% are turning to new content marketing objectives to do so.

Ideal Customer Profile 52

Ideal Customer Profile Hiring 52

MTD Sales Training

SEPTEMBER 3, 2019

In a sense, dealing with objections from customers is a similar process. Rarely do customers tell you the whole story when they present an objection. Most times, it’s a short phrase or sentence that doesn’t cover the real reason for the objection. So, what’s the first thing you should do when an objection comes up?

Face-to-face 230

Face-to-face Objections Guarantee Discount 230

Partners in Excellence

JULY 5, 2022

The customer has a point of view that differs from that we wish they would have. The customer has “objections.” ” Millions are spent, every year, on “objection handling techniques.” The word “objection,” is an adversarial word. We encounter them all the time.

Objections 108

Objections Customer Conversion Relationals 108

Partners in Excellence

SEPTEMBER 22, 2022

I’ve seen a series of posts offering tricks and techniques to eliminating objections. Every day, we see experts commenting on objections, “how to overcome them, how to handle them, how to eliminate them.” On reflection, I thought, “Do we want to eliminate objections? Objections?

Objections 102

Objections Call-back Conversion Customer 102

Adaptive Business Services

JULY 14, 2021

I was reading an interesting article the other day by Dave Brock … “ Thinking About Objections.” In it he discusses the conflicting relationships between objections, salespeople, and customers as well as our hesitancy as salespeople to raise objections on our own. The object is objections! Good stuff!

Objections 77

Objections Proposal Customer Conversion 77

Zoominfo

MAY 7, 2020

If you’re dealing with a sales objections…congratulations! We should relish objections,” says Steve Bryerton , ZoomInfo’s Vice President of Sales. When sales prospects offer objections, it means they’re taking you seriously. ” Most Common Sales Objections. How Do You Overcome Sales Objections?

Objections 213

Objections Decision Maker Case Study Face-to-face 213

The Spiff Blog

FEBRUARY 24, 2023

Sales objections are a common occurrence during a typical sales cycle. Therefore, learning how to effectively handle objections is crucial to hitting goals, crushing sales quotas , and developing a successful sales career. This blog post will discuss the most common sales objections and provide actionable tips on how to combat them.

Objections 80

Objections Hiring Face-to-face Buyer Persona 80

Partners in Excellence

APRIL 2, 2024

But, as we work in organizations and work with our customers, sometimes this can be the source of a giant disconnect. We know what questions we need the customer to answer to qualify the deal, we know how to present the capabilities of our products, how to handle objections, how to move to close.

Customer 120

Customer Maximizer Closing Objections 120

Zoominfo

JUNE 10, 2018

As a B2B sales rep, you already know objections are an unavoidable part of your job. Yet, as we explained in a recent blog post , there are many tips and tricks sales reps can use to bypass common objections during the sales cycle. Four Ways to Establish Value in the Face of Price Objections. Keep reading.

Objections 239

Objections Case Study Face-to-face Study 239

The Pipeline

OCTOBER 7, 2014

How to Shift the Conversation from Product to Objectives. However, 75% of customers who switch from one vendor to another say they were satisfied at the time that they switched. Objectives! In this webinar, sales expert, Tibor Shanto, covers how to shift the conversation from your product to your prospects’ objectives.

Webinar Metrics 275

Webinar Metrics Objections Vendor Account 275

Partners in Excellence

JUNE 22, 2021

Sales people have always had a bit of a weird mindset on objections. Somehow, we have this “negative” reaction to objections. Ironically, customers don’t seem to have this point of view. Ironically, customers don’t seem to have this point of view. Objections are important.

Objections 95

Objections Training Customer Relationals 95

SBI

DECEMBER 8, 2021

Six Essential Skills for Responding to Sales Objections. Every sales rep has experienced it: A call is going well until a prospect voices objections that throw you off, leaving you searching for a response as the silence grows. They maintain the same speech rate before and after the objection.

Objections 139

Objections Case Study Face-to-face Coaching 139

Rob Jolles

SEPTEMBER 8, 2023

Everyone experiences objections when selling. When objections are stated, our minds move pretty fast, and unfortunately, often towards a response. Rather than responding, the best move you can make is to ask for clarification of the objection stated. They begin to think, “Oh, no, not this objection again.”

Objections 52

Objections Call-back Up-Sell Referrals 52

Rob Jolles

SEPTEMBER 8, 2023

Everyone experiences objections when selling. When objections are stated, our minds move pretty fast, and unfortunately, often towards a response. Rather than responding, the best move you can make is to ask for clarification of the objection stated. They begin to think, “Oh, no, not this objection again.”

Objections 52

Objections Call-back Up-Sell Referrals 52

Membrain

JULY 18, 2021

Do you have a clear objective for each call/meeting you have with the customer? Is it aligned with the customer’s objectives for the call?

Objections 144

Objections Meeting Customer Sales Management 144

DiscoverOrg Sales

JULY 10, 2018

If you’re dealing with an objection, congratulations! We should relish objections,” says Steve Bryerton , DiscoverOrg’s VP of Sales. I love objections. If you’re NOT getting objections, you’re probably not very close to a sale, because your pospect doesn’t have that uncomfortable feeling of taking a risk.

Objections 243

Objections Buyer Persona Study Decision Maker 243

Increase Sales

JUNE 30, 2014

Some recent social media discussions revealed there exists significant confusion about sales objections. Usually the small business owners to even those in sales management must integrate marketing activities with selling activities and thus begins the sales objections confusion path. Many sales are made without sales objections.

Ideal Customer Profile 169

Ideal Customer Profile Sales Qualified Lead Objections Customer 169

Increase Sales

JULY 21, 2017

Bad customer service should not be one of them. Top sales performers know how to overcome a sales objection. Yet when that sales objection is something beyond their control such as customer service, delivery by another vendor to invoicing, earning the sale becomes even more difficult. Real Time Bad Customer Service.

Customer Service 114

Customer Service Objections Customer Social Media 114

Shari Levitin

MAY 12, 2022

If you’re like most sellers, you get price objections – lots of them. A few months back, I read a post on LinkedIn from Ashlynn White and couldn’t resist changing the context to a sales conversation to show an example of how to overcome price objections. Customer: WHOOOOAHHHH!!!!! Customer : Cool! Customer : Wait.

Objections 117

Objections Examples Hiring Call-back 117

Partners in Excellence

JUNE 16, 2021

Do you have a clear objective for each call/meeting you have with the customer? Is it aligned with the customer’s objectives for the call? They are constantly busy making calls and having meetings, but when I ask them, “What was your objective? We have to be talking to our customers?”

Objections 123

Objections Proposal Meeting Education 123

Zoominfo

JULY 13, 2023

The sustained growth that can only come from retaining and expanding your customer base relies on sales reps who consistently build genuine relationships with customers. That work starts with determining where a customer is today, understanding where they’re going in the future, and seeing how you can help them bridge the gap.

Strategy 130

Strategy Customer Hiring How To 130

Grant Cardone

DECEMBER 9, 2022

After over three decades of educating individuals and corporations on sales, this topic is still the hottest on everyone’s list… What are the most common types of objections — and how do you handle them? Whether you’ve been in sales for 20 minutes or 20 years, you have heard an objection from a customer.

Objections 90

Objections Education Customer Sales 90

Jeffrey Gitomer

MAY 3, 2018

The customer says, "I object!" Is it the true objection, a stall, or a lie? Euphemistically called objection or concern, it's actually the real reason a prospect won't buy now. or does he?

Objections 157

Objections Prospecting Customer 157

MTD Sales Training

JUNE 9, 2015

Many salespeople heap more pressure on themselves by making mistakes that actually attract objections from prospects and customers. Customers won’t expect you to have the answer to every question they have, but if the basics haven’t been prepared for (e.g. Here I discuss just five of those blunders that can be avoided: 1.

Objections 120

Objections Customer Benefit Prospecting 120

Engage Selling

JANUARY 29, 2020

It’s a friction point that holds you back from achieving sales success: buyer objections. If left unchecked, those objections will stop you dead in your tracks from being able to present a compelling proposal to your prospective customer. And that … Read More »

Objections 138

Objections Buyer Proposal Prospecting 138

The Pipeline

MAY 25, 2012

But assuming you are looking for revenue, growth and success, the above is not the strategy for you, you are much better off dealing with or managing buyer objections as they come up. Once you accept that objections are not the enemy but an opportunity to leverage and expand on a point or a line of discussion. Tibor Shanto.

Objections 302

Objections Buyer Energy Face-to-face 302

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. Why is customer onboarding essential?

Positioning 127

Positioning Customer Churn Face-to-face 127

The Sales Hunter

DECEMBER 23, 2014

Your customer needs what you have to offer, you’ve had what you feel is a very productive sales call and then boom — the customer hits you with an objection. The timing of the objection couldn’t be worse, or at least that’s what you thinking, because you thought you would be able to close […].

Objections 226

Objections Negotiation Closing Sales 226

MTD Sales Training

JANUARY 14, 2019

However, we sometimes find even these most patriotic of buyers can cause us challenges through raising objections or concerns. The main difference between an objection from a prospect you are looking to start up with, and a client you have been working with for some time, is the nature of the relationship. Here are some tips.

Objections 161

Objections How To Face-to-face Loyalty 161

Gong.io

NOVEMBER 19, 2021

The moment a customer voices a sales objection, it’s tempting to do two things. Hearing sales objections make a rep want to: Say these words: “I’ve got the perfect solution for you!”. Handling sales objections well is a skill that separates good reps from their top-performing peers. Want to Prevent Objections?

Objections 108

Objections How To Face-to-face Call-back 108

DiscoverOrg Sales

SEPTEMBER 26, 2018

Remember that last sale that you made where you ran into an objection? We all know that selling doesn’t really start until we run into an objection. The reason is, objections allow us to get an idea of what our prospect is feeling internally. We’re going to focus on overcoming objections in five steps.

Objections 154

Objections Sales Cycle Call-back Vendor 154