Michael is the CEO and Co-Founder of Callypso, a company that helps account managers generate more revenue through up-selling and cross-selling. Before Callypso, Michael worked for over two years as the Director of Revenue Performance at Chili Piper.
In this episode, Michael and Steve will be discussing the topic of Sales Expansion.
Here are some of the topics covered in this episode:
- How to figure out your ideal customer and qualify prospects
- Performing a win/loss analysis to understand the reasons why you win or lose deals
- Why it is important to continuously provide value to your customers
- How to split your workforce into account management and customer success teams
More From the Guest
Linkedin: https://www.linkedin.com/in/michaeltuso/
Website: https://www.callypso.co/
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