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4 Keys to Exceeding the Expectations of the Evolving Customer

Sales and Marketing Management

The Fourth Industrial Revolution is here, and it’s brought a major shift in customer expectations. But true to form, customers have easily adjusted to the extraordinary power they wield right from their palms. Those changing expectations are today’s major hurdle for SMBs in terms of building customer engagement and long-term loyalty.

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“Why I’m So Interested In Selling,” Martin Mackay

Partners in Excellence

I found that I enjoyed both the intellectual challenge of persuading a customer to spend money with us and actually the pressure of delivering the number was offset by the thrill of winning the deal! I joined PeopleSoft in 1996 as the head of Product Marketing and Strategy for Europe. The best feeling in the world.

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Hello, Sales Development World with Chris Pham

SalesLoft

We’ve seen this movie before, most notably Salesforce’s domination of Siebel and Workday’s rise against PeopleSoft. Additionally, we promoted 20+ SDRs into positions in management, marketing, customer success, operations and field sales. In 2015, MuleSoft made the jump – the company booked over $100M of revenue.

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Meet the Spiff Team: Chapter Three

The Spiff Blog

Raphael brings over 25 years of experience in Enterprise Financial Applications & SaaS working with leading software companies such as PeopleSoft/Oracle, Microsoft, Workday, FinancialForce and more recently as the Chief Product Officer at Tradeshift. Raphael Bres, Chief Product Officer.

Meeting 62
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How one company’s disciplined, targeted approach to demand generation delivered big results

Mereo

And in the software business, once you sell it once, your operational cost for building and maintaining the features that the otherwise untargeted customer in that untargeted industry requires is expensive — very expensive. This significant increase in revenue positioned JD Edwards for a premium sale price when they merged with PeopleSoft.

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PODCAST 154: Guided Selling with Neil Ringers

Sales Hacker

Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer-centric journey. After ADP, I got into the CRM space through companies like Vantive (bought by PeopleSoft). Save your seat at Unleash.Outreach.io. It was my foundation for success in selling and going to market.

Oracle 102
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Sales Hacker’s 35 Most Influential Women in Sales

Sales Hacker

Amy Appleyard is an experienced, strategic sales leader with demonstrated success in overseeing cross-functional teams to improve the customer experience, drive sales and increase retention in both Distribution as well as SaaS-based sales organizations. Amy Appleyard – SVP Global Inside Sales at Carbon Black, Inc.