Babette Ten Haken

OCTOBER 13, 2020

Typical customer discovery involves speaking with current and potential customers. However, often the customer discovery process falls short of delivering on client needs and expectations. Instead of creating a terrific customer experience, clients are turned off and become former customers. Sound familiar?

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Customer Engineering Automotive Pharmaceuticals 106

SBI Growth

MAY 24, 2013

The lack of customer focus can be a deadly impediment. This post explores the impact of customer focus in onboarding. And it includes a Customer-Focused Onboarding Scorecard to assess your own program. Most onboarding is anything but customer-focused. The value that the customer gets from onboarding is just a by-product.

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Hiring Customer Telecommunications Pharmaceuticals 324

Allego

DECEMBER 13, 2022

Emily has over 10 years of experience in medtech and pharmaceutical sales and sales training. Prior to joining ResMed, she held positions as a sales trainer at LEO pharma and sales roles at Pfizer and King pharmaceuticals. Its cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases.

Training 117

Training Pharmaceuticals Face-to-face Google 117

Allego

FEBRUARY 24, 2021

We’re thrilled to announce record-breaking growth, technology advancements, and a significant increase in customer acquisition and adoption of our leading sales learning and enablement platform. We delivered, expanding our footprint and implementing technological advancements to offer customers an all-in-one sales enablement solution.

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Revenue Customer Pharmaceuticals Journal 62

Paul Cherry's Top Sales Techniques

OCTOBER 25, 2010

Pharmaceutical Sales Training. Get access to our customized sales performance training programs and management workshops. Blog Home < Announcing Free Pharmaceutical Sales Training… Sales & Management Tips. Announcing Free Pharmaceutical Sales Training & Medical Device Sales Training. Client Solutions.

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Pharmaceuticals Training Webinar Metrics Distribution 49

Allego

JUNE 8, 2023

Here are some examples: Customer Support: ChatGPT can act as a virtual assistant to help customers find the products they need, provide information about product features, and answer frequently asked questions. This can help free up sales representatives’ time to focus on more complex customer inquiries.

Pharmaceuticals 62

Pharmaceuticals Lead Rank Call-back Channels 62

Pipeliner

AUGUST 20, 2022

Recently, I had a planning session with a CSO from an HR services firm that had just landed their first large client, a Fortune 500 pharmaceutical company. I like to focus on five channels to account expansion – Organic Growth, Partnerships and Alliances, Family Tree, Alumni and Customer’s Customer. Of course not.

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Account Pharmaceuticals Decision Maker Enterprise 98

Paul Cherry's Top Sales Techniques

DECEMBER 15, 2010

Pharmaceutical Sales Training. Get access to our customized sales performance training programs and management workshops. Blog Home < Asking Probing Questions will help Pharmaceut… Sales & Management Tips. Asking Probing Questions will help Pharmaceutical and Medical Device Reps engage Physicians. Contact Us.

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Pharmaceuticals Webinar Metrics Distribution Sales Coaching 45

SugarCRM

JUNE 1, 2023

Process optimization and customer experience (CX) go hand in hand, although not many seem fully aware. Elmeq Motion , on the other hand, has seen the immense potential of articulated processes and the delivery of extraordinary experiences to its customers. Once implemented and adopted, Elmeq already saw a decrease in response time.

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SugarCRM Customer Lead Rank Lead Scoring 26

Sales Training Connection

FEBRUARY 19, 2014

Will this alternative always work – no, but it’s always a better bet if you start with the customer versus your products – today in the medical world this differences is particularly tellingly. If you found this post helpful, you might want to join the conversation and subscribe to the Sales Training Connection. ©2013 Sales Horizons, LLC.

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Health Care Pharmaceuticals Training Promotion 125

Zoominfo

FEBRUARY 13, 2021

Everything we do for our customers is based on understanding how data and analytics affect business operations. He previously held a position as Vice President of Pharmaceutical Operations and Information Technology at Biogen. At ZoomInfo, our very lifeblood is data. Follow Matt on Twitter. Sebastien Lefebvre, Alexion.

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Analytics Data Insurance Insurance 246

Allego

OCTOBER 9, 2020

In this episode, launch training specialist Courtney Ness shares her experience as a commercial biotech and pharmaceutical trainer. Courtney Ness is the founder of Field Factor Training , which helps biotech and pharmaceutical clients reach their highest level of preparation for product launches. So the answer is yes.

Pharmaceuticals 71

Pharmaceuticals Face-to-face Biotechnology Journal 71

Sales and Marketing Management

FEBRUARY 18, 2019

This conversation illustrates a critical point in the creation and management of customer loyalty. Loyalty, at the end of the day, is not created by offering discounts or exceeding customer expectations. When our mutual customer orders a ton of sand from you, he receives a ton. Whose company is this customer going to trust?

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Loyalty Banking Airlines Discount 290

Zoominfo

DECEMBER 11, 2020

Other industries with strong funding in 2020 included the pharmaceutical and energy fields. One area to consider: customer success and customer experience. These and other customer-themed duties are growing increasingly important in corporate America as buyers demand smoother interactions.

Nonprofit 246

Nonprofit Hiring Marketing Face-to-face 246

Zoominfo

NOVEMBER 1, 2022

It’s the only way to learn about the challenges your customers face, and find out what kind of features they need from you. In this post, we’ll meet three ZoomInfo customers — Alan, Nic, and Thomas — to learn how ZoomInfo has helped them streamline their workflows, improve their performance, and grow in their careers.

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Prospecting Hiring Face-to-face Intent Data 130

SugarCRM

NOVEMBER 9, 2022

As we begin to wrap up 2022 and start to look towards the exciting horizon of 2023, our second annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. Let’s Meet the Winners!

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Brainsell SugarCRM Customer CRM 49

SBI

OCTOBER 7, 2020

Substantial growth in core industries including Hospital and Healthcare (+266% increase), Pharmaceutical (60%), Manufacturing (37%), and Technology (16%). These remarkable achievements are a testament to our Qstream employees whose efforts on behalf of our customers deliver business-changing results,” said Rich Lanchantin, CEO, Qstream.

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Revenue Pharmaceuticals Enterprise Enterprise 98

Sales 2.0

MAY 14, 2014

Here’s one example: we do a lot of work in licensing and joint ventures for biotech and pharmaceutical companies, so we’re always looking to connect with business development people in life sciences. Customers Sales 2.0 The tool I use most is LinkedIn, which I think of as a roadmap to our professional relationships.

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Social Selling Pharmaceuticals Social Media Licensing 297

Sales Training Connection

APRIL 2, 2014

How do we become more customer-centric? – – It is clear that reimbursements will be declining so how do we transform both the clinical and administrative sides of the business to reduce costs and improve quality? How do we create an improved patient experience, not just deliver better outcomes at reduced costs.

Health Care 96

Health Care Pharmaceuticals Customer Trends 96

Sales Training Connection

JULY 28, 2014

In the article he discusses skills salespeople need to be successful including understanding changing customers, buying process, business environment and decision criteria. ORTHOKNOW asked Dick to prepare an article for its August issue on sales and understanding healthcare economics.

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Pharmaceuticals Health Care Training Sales 93

DiscoverOrg Sales

DECEMBER 18, 2018

In addition to internal service needs, AT&T brought customer-facing products to market this year: FirstNet is a nationwide LTE network that first responders can buy into, many with federal dollars; and the company is investing heavily in an original content service similar to Netflix. Pharmaceuticals. Pharmaceuticals.

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Company Prospecting Oracle Transportation 156

Mindtickle

FEBRUARY 1, 2024

In this video, one of our revenue productivity experts, Rahul Mathew , shares how one leading cybersecurity customer transitioned away from a growth-at-all-costs mentality where many reps were underperforming into a data-driven selling org that can scale and consistently meet its revenue targets. Let’s dive into a customer example.

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Video Scale Lead Rank Quota 52

Allego

DECEMBER 13, 2023

Top Sales Enablement Conferences for 2024 Allego S3 — June 4-6, Boston Allego customers, executives, and insiders will come together for the 8th Annual S3 Conference. Topics include sales automation, AI-driven strategies, and innovative tools to streamline sales processes and enhance customer engagement. See you out there!

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Conference Sales Enablement Biotechnology Insurance 77

Pipeliner

AUGUST 22, 2022

The marijuana market has had more customers. This has and will keep attracting customers to the marijuana market. Acceptance in the medical and pharmaceutical industry has given Marijuana more popularity and attention. Those States that have the lawful right keep attracting curious customers. It is safer than smoking.

Pharmaceuticals 52

Pharmaceuticals Tourism Marketing Guidelines 52

Smooth Sale

NOVEMBER 22, 2019

On a similar level, the tweet in question is about Pharmaceutical Reps who reward their clientele with reward cards. But a gift card for multiple donuts from pharmaceutical representatives almost represents a lack of ethics. One might wonder if the pharmaceutical reps are seeking ways to make more sales via a gift of a heart attack.

Pharmaceuticals 88

Pharmaceuticals Hiring Face-to-face Quota 88

Allego

AUGUST 9, 2022

Ryan Thompson , Senior Director, Global Sales Training at Medtronic, has 22 years of experience in the pharmaceutical and medical device industries. And the more you understand about someone or something different than you, the more you can connect with them. And we learn roughly 70% through experience.

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Face-to-face Scale Pharmaceuticals Google 118

Alice Heiman

MARCH 31, 2022

Personalized medicine—designing custom therapeutics for each patient to cure diseases like cancer—is a whole new terrain in the pharmaceuticals industry. During the episode, Amy talks about how Vineti got its start with one customer who took a chance on the company because they shared the same passion and vision.

Biotechnology 84

Biotechnology Scale Pharmaceuticals Marketing 84

Sales and Marketing Management

MARCH 8, 2018

Nelson recently leveraged the 4-Drive Model with a global pharmaceutical firm in revamping its sales incentive trips. Online Bonus Content: How you treat your employees impacts how they treat your customers. “But the moment they sense deceit or feel belittled, those same employees can turn into your biggest liability.”.

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Incentives Incentive Lead Rank Pharmaceuticals 198

Steven Rosen

MARCH 4, 2011

The Pharmaceutical Industry has undergone enormous cha nge. Declining sales has not only forced the industry to reduce the number of sales reps calling on physicians but has also created the need to better focus on customer needs. The number of sales reps has declined significantly over the last 4 years. The survey says….

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Pharmaceuticals Territories Survey Sales Management 120

Hubspot Sales

JUNE 29, 2020

Additionally, missionary selling can be beneficial for products that are better suited for a low-pressure buying experience for the customer. Pharmaceutical Sales. Missionary selling is a common practice in pharmaceutical sales. One of the largest affiliate partners is the Amazon Associates program.

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Examples Pharmaceuticals Education Competition 77

Sales and Marketing Management

JULY 19, 2018

While there could potentially be future customers in a CRM full of unqualified leads, the odds are roughly the same as finding a needle in a haystack. Martin worked as a field rep with Pfizer Pharmaceuticals before making the transition to enterprise software sales, business consulting, and launching two start-ups in healthcare.

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Sales Qualified Lead Lead Rank Lead Scoring Leads 185

The Sales Hunter

APRIL 10, 2012

Do you truly listen to your customers? And if you aren’t really listening to your customer, you could miss vital information that not only will affect your sales success, but more importantly will affect your relationship with that customer. Not long ago, I was doing some consulting work for a pharmaceutical company.

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Pharmaceuticals Face-to-face Follow-up Motivation 211

Sales Training Connection

JUNE 6, 2014

Every time customers go through a period of transformation change, a new set of winners and losers emerge on the vendors’ side of the table. It will introduce new call points into the sales cycle – with different concerns, new objections and a different perspective on the balance between clinical and economic value.

Pharmaceuticals 103

Pharmaceuticals Health Care Pivotal Sales Cycle 103

Zoominfo

DECEMBER 11, 2020

Other industries with strong funding in 2020 included the pharmaceutical and energy fields. One area to consider: customer success and customer experience. These and other customer-themed duties are growing increasingly important in corporate America as buyers demand smoother interactions.

Nonprofit 130

Nonprofit Hiring Marketing Face-to-face 130

Sales Evangelist

NOVEMBER 20, 2020

In this episode, Joseph Villegas talks about how to use the tool more efficiently in scheduling appointments. Joseph Villegas has been in pharmaceutical sales for two years now and still, his passion in the challenge of the industry is unwavering.

Pharmaceuticals 59

Pharmaceuticals How To Survey LinkedIn 59

Mindtickle

JANUARY 31, 2022

The AWS ISV Accelerate Program enables greater reach into the AWS customer base and strengthens commitment. AWS ISVs have earned customer confidence as certified trusted partners,” said Stanley Chan, Head of Technology Partners, Asia-Pacific, and Japan, AWS.

Pharmaceuticals 52

Pharmaceuticals Government Face-to-face Software 52

Sales Training Connection

FEBRUARY 24, 2014

A final note about the sales process from the BCG report: Today, since the top 10 percent of customers in MedTech can represent up to 50% of the sales in a given product category, successful key account management is critical. Ability to align product to a new set of metrics and stakeholders.

Health Care 108

Health Care Pharmaceuticals Margin Report 108