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The Evolution of CRM: What’s Next?

Miller Heiman Group

The first major wave of computer-based CRM hit in July 1993, led by Tom Siebel, who designed the landmark on-premise CRM product, Siebel Systems. With limitless data at their fingertips, buyers were now able to do their own research and start making decisions without relying on a sales professional’s expertise.

Siebel 71
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Going Beyond Marketing and Sales Alignment with Justin Shriber, Episode #97

Vengreso

Prior to joining LinkedIn, Justin led Product, Sales and Marketing organizations at both startups and large companies such as Siebel and Oracle. The sales data allows the sales team to know which accounts have been closed previously and who was involved in the process. Here are the basics. Outline of This Episode. [6:30]

SAP 100
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What is Inside Sales (And Why Do You Need It?)

DialSource

These field sales teams tend to travel often, attending trade shows and conferences in order to schmooze prospects over a meal or round of golf. . As stated by Tom Siebel, CEO of C3.ai, Selling to prospective customers in person can only be done one-on-one.

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PODCAST 154: Guided Selling with Neil Ringers

Sales Hacker

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. That’s important because where we start is data, and data flows downstream Salesforce.

Oracle 102
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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr - Sales Strategy

From Erica’s experience, how do the very best sales reps build relationships with their prospects? Sometimes you’re armed with great data that leads you to the right decision and sometimes you’re not and you have to rely on your instincts and know when to make a call. Where do many go wrong?

Scale 81
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Holiday Wish 1: On-demand CRM Solutions

The ROI Guy

The hottest news in CRM, are for on-demand solutions from companies such as salesforce.com, Right Now and Up Shot (Siebel on-demand). Doing it right can help to improve the management of customer contacts and relationships, sales process and pipeline, management, forecasts and more. But are these on-demand solutions this hype-worthy?

CRM 40