Why Do Empathetic Sales People Win More?
Pipeliner
APRIL 27, 2018
Empathy is an emotional intelligence skill. Put simply, empathy is the ability to “walk a mile” in someone else’s shoes. It requires paying sharp attention to know what another person thinks or feels. An enormous influence skill, empathy is not often covered in sales books or sales training courses. Why? Because the word just sounds too touchy-feely and soft.
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